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Discrimination or assumption?

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Today l had to telephone to book a courier, and unless l could provide a mobile telephone number the agent explained that the computer would not go to the next page as a mobile phone number was mandatory.

Why is it that all  companies, agencies, organisations including government led assume that mobile phones work anywhere? 

The assumption that  everyone is able to access mobile phone signals again is a telling sign .  We appear to have become a society where it is assumed that, we all have the same and thus it is mandatory for  computers to have mandatory fields and  if not filled in with the requested information it is  rejected. From mobile phone numbers, email addresses, names and addresses that are too long to postcodes that do not exist because they are on new developments time and again the forms can be rejected. 

Why is it that it is assumed that we all have a certain amount of letters in our name and addresses ?

Why is it assumed that we all have mobile phones and are able to get a signal wherever we live ? 

Is it a case of ensuring that we are all conform to the standard that is imposed upon us and if we do not match up to the criteria, 'computer says no' ?

 Just in case; here is a link some might find useful regarding mobile phone coverage ! Mastdata

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