I was in a ListServ group in 2001 that worked, probably for the novelty factor. A decade later and on my fourth module in 22 months I expect all forums to work, most of the time.

What matters?

Plan for success. The learning design, the planning is crucial. There need to be certain cues, milestones, obligations and opportunities.

Have the right tutor. Training and experience is one thing, personality is another. As in real life they must have the educator's desire to support the right environment, whoever turns up and however it pans out.

Be a team player and whether you are completely new to this or an old hand, play your part.

Clock in regularly, and let people know you are around if only to say 'hi' - especially when you have nothing to say - say so! Tip: no one else can tell if you are or have been present.

Give it a go. Be prepared to make mistakes. Ask a fellow student, the responses you get here are always spot on.

Make friends.

(do a touch typing course! This is talking with your fingertips).

Use email, Skype and Google+ too.

Have a 'water -cooler' to chat in your tutor group away from the cut and thrust of course materials.