OU blog

Personal Blogs

Annoying Strangers on a Train

Visible to anyone in the world
Edited by David Smith, Friday, 27 Apr 2012, 20:30

I had the misfortune earlier today to find myself travelling home on a train opposite a gaggle of Chuggers (or, as Sean Lock more appropriately refers to them, ‘Chunts’) who were training up a new recruit for his first day of doorstep begging. On the off-chance that a reader might happen along who hasn’t heard either term, ‘Chugger’ is a portmanteau word combining the ‘ch’ from ‘charity’, with the ‘ugger’ from mugger – i.e. ‘Charity Mugger’. Chunt is also a portmanteau word, with the ‘ch’ derived from the same source...

The gaggle of chuggers sitting across from me was made up of three ‘old hands’ – two loud and cocky young men in sharp suits and a moderately attractive girl who’s probably little more than a honey trap used for luring in new recruits – and a spotty little herb called Justin who they were grooming to go out and do their dirty work for them. Justin had been given a number of prepared ‘opening gambit’ speeches with which to introduce himself on total stranger’s doorsteps, and was working through them with his ‘team leader’ in a series of improvs which were intended to familiarise him with the ‘stroppy’ punter, the ‘timid’ punter, the ‘haven’t-got-time’ punter and countless other ‘punter’ variations, all of whom seemed to have one thing in common – a desire not to give money to the unctuously friendly total stranger who had appeared begging on their doorstep.

‘Good morning, my name’s Justin, how are you today?’ Justin began brightly.

‘Fine, mate, how are you?’ team leader replied, in a manner that I must say was far friendlier than the one I usually use when called to my front door by beggars.

‘I’m fine too, thank you’ said Justin. Then; ‘I’m out today on behalf of the NDCS – The National Society for Deaf Children [NB: acronyms obviously not one of Justin’s strong points, you’ll note, though he was not challenged once by his team leader on this particular aspect of his spiel] – I’m sure you’ve heard of us? Yes? Good... [This, I think, is what’s referred to by people like Derren Brown as a ‘push’]...

‘...You’ll know then... [another ‘push’ – this one doubly effective because of its ‘puff point power’]... that we [WE?] ...work tirelessly to support, integrate, and enable deaf children in every aspect of their daily lives, and we’re collecting today in this area... [Oh JOY!]... to raise support... [that’s “Money” in old money]...to ensure that we can continue to do so... [and if you don’t give me some money, you evil bastard, those poor little deaf kids won’t be supported or integrated or enabled at all and they’ll probably STARVE TO DEATH and it will all be your fault...]...

‘...Some of your neighbours have very generously donated already... [Yeah, so what kind of tightwad does that make you if your neighbours have all given me bucketloads and you slam the door in my face, you evil, deaf child hating bastard?]... and we feel sure... [there’s that ‘we’ again – where are they, hiding round the corner? Is Pudsey with them? Lennie Henry?]... you would welcome the opportunity to do so too... [What? Izzit? Mep?]...’ etc etc etc.

Give him his due, Justin was working really hard trying to remember all of this bolleaux and Honey Trap Girl herself admitted that it was really hard to ‘remember what the initials stood for and all that...’ but I kind of got the feeling, by about the twentieth or so improv exchange, that his heart wasn’t really in it and that rather than feeling any personal or moral imperative to raise money for the deaf he was probably just doing it in the hope of grubbing up a few quid in commission so he could go down the pub on Friday night, or possibly in order to reassure his work advisor at the job centre that he is actively seeking work, is willing to do ANYTHING, and therefore should be eligible to receive his job-seekers allowance this week so he can bung his poor old mum a few quid for food and rent. Or something.

Could there be any more morally corrupt job than ‘chugging’ for a living? Well, having said that, obviously you could work in the financial sector or perhaps as an international arms dealer selling guns to countries that give them to small children so they can blow each other’s heads off, but those and a million or so other equally immoral occupations aside could there be any more morally corrupt job than chugging for a living? No? Didn’t think so.

Of course, charity is a wonderful thing and we should all do more of it, but there is, to my mind, something inherently wrong with the idea of charity as a ‘growth industry’. The real obscenity, of course, is actually not the spotty little whelps like Justin at the bottom of the dung heap, but the HUGE earners sitting at the top of the pile living on caviar and honey while exploiting and stealing from the impoverished, weak and disenfranchised they claim to represent. But then I can sort of understand that (not agree with it, but understand it), because if you haven’t got any sort of moral conscience and you’re willing to sell your soul to the devil it makes bloody good sense to at least get a decent price for it rather than a measly couple of pints on a Friday night or a few quid to reimburse your hard done by parents, doesn’t it?

And if you can’t manage that then I guess the role of ‘team-leader’, with a sharp suit and a cut from everything that spotty little whelps like Justin bring in before it’s passed on up to the next person in the pyramid shaped chain of professional skim artists, at least has the veneer of a ‘middle-management’ career to justify it?
 
I had a thought that I might start a campaign to try to put a stop to door-to-door (and even high street/shopping mall) chugging – a series of petitions, perhaps, or online protest campaigns to tell charities that use Chuggers for fundraising that we [WE?] don’t like it,  and perhaps even something in the way of direct action like Boycotts on donations. But then I realised that something like that, if it got off the ground, would probably incur overheads, and I haven’t got money to pour into something like that no matter how strongly I might feel about it.
 
And then I had an idea...

I’ll probably be collecting in your area sometime soon. You’ll know it’s totally bona fide (Bona Fodo, as Victoria Wood might say) because I’ll have my official badge on saying ‘CACK’ (Campaign Against Chugging in Kent). Please give generously. Just like your neighbours have...

And if it turns out not to be me knocking your door, if it’s just Jehovah’s Witnesses or whatever local flavour of happy clappers your area tends to attract, be nice to them, because no matter how annoying they might be or how busy you might be they at least believe in what they’re doing, which is more than can be said for Justin and his mates. Probably.

IN OTHER NEWS: Once the chuggers departed the train (in Orpington – so if you live in that neck of the woods don’t open the door to unexpected callers, just empty the po over their heads from an upstairs window) I took off my headphones (that’s how loud these people were – I could hear their improv session over my MP3 player) and relaxed with my book. A couple of pages in a realised something that, as an aspiring writer, seemed very relevant: TRAINS NO LONGER GO TICKETY-POOM, TICKETY-POOM, TICKETY-POOM, TICKETY-POOM :- O

As someone who can just about remember from toddlerhood that the last scheduled steam train running to Hastings went Chhhhhhh-de-Cooff, Chhhhh-de-Cooff, Chhhhh-de-Cooff, Chhhhhh-de-Cooff this was something of a double whammy. I don’t know how you could transcribe the horrible new train sound, which is very much like the low drone/rumble you hear on an aeroplane, but even if I did I don’t think I’d bother. It’s rubbish, as Marvin the paranoid android might say. I would instead fill the fictional journey-time with the relentless ‘tish-tish-tish-tish’ of an overly loud pair of headphones two seats away interspersed with the occasional tweeps, rings, toots and jingles of mobile phones, the shouted conversations that follow those tweeps, rings, toots and jingles, and the accompanying ‘disgusted of Tunbridge Wells’ tuts of other commuters seemingly incensed by them.

IN OTHER OTHER NEWS: Moonfruit have just introduced a new feature which displays your website as it would appear on a mobile phone. As I don't own a mobile phone - well not one that does 't'internet  (it's a long story) - I never realised until today that my website is pug-fuggly when viewed via new tech like that. For anyone who's visited it via mobile, sorry. I feel a redesign is probably in order sometime soon. For those who visited and thought it pug-fuggly regardless of viewing platform, you may well have a point, but Ben and I kind of liked it. smile

 

Permalink Add your comment
Share post

Comments

neil

New comment

What the hell is wrong with you David? Why didn't you just contact the axis-of-evil and have them all changed/transorted/melted ?

School-person error here methinks wink

n

New comment

Ach, is a whirlwind this chugger backlash and no good will come of it.

I know I know, and you said as much mostly, but these people by an large are at the bottom of the heap.

I understand you with the skimming, but we've had pebbledash salesman, wonderhoovers for generations.  If we don't give them money then the operations will fade.  I don't want to see some youngster thumped for this and I don't like the Nick Ferraris whipping up the mob distracting us from the real villains...which you pretty much covered.  I don't have all the answers but everybody remembers the terrible jobs we have had to do.  This is another example.

Yes marketing is odious.  I used to mentor guys with learning difficulties building up huge debts on the 0898 numbers.  'Looking for love...we have girls waiting for you now.'  All that, and the lonely boys took it literally, couldn't understand and called every day.  We could never get their money back.  Now that's immoral. 

All the best

New comment

I had no idea who Nick Ferrari is! Which kind of reveals the extent of the plastic bubble I live in but hey ho...

No, I'm not keen on peeps like that either.

But I still think chugging is different to all the other scams you mention, because it involves the direct and targeted exploitation of  (i.e.) disabled people as a means of extorting money through embarrassment and pity or just by trading on people's goodwill. That it is actually endorsed by (some) charity groups themselves and is the tip of a much larger and even grubbier iceberg is disgusting, but it is also a 'two wrongs don't make a right' moot point. I don't think we will ever change the infrastucture of charity fund raising per se (it is, as I said, a growth industry, and historically has always had it's exploiters and exploited), but I think 'chugging' is a new-enough phenomenon to be viewed outside of that historical context and is maybe something that could be headed off if people actually made a point of saying 'no' collectively rather than individually.

I won't start that campaign because I'm far too lazy, but I do think it would be a worthwhile one, because trading on people's guilt rather than their compassion will eventually turn out to be for the charities an own goal. And believe me, the young people sitting in the carriage opposite me didn't seem to have an ounce of genuine compassion between them; something which is always going to be a factor when 'charidee' is seen as a potential earner rather than as a resonse to social need and inequality. There will always be abusers, but enabling or finding justifications for that abuse can only make things worse.

Oh well, onward and upward!

David    

New comment

Thanks David,

I was being lazy with the Nick Ferrari.  He's a right wing London radio talk jockey.  Big fat fella, big on motorists rights and irritation with public sector, local authorities:  'it's political correctness gone mad.'  All that, and sorry for not being clear with that.

Hope I wasn't too shrill with the post  Youngsters?  Tell me about it.  Fourteen yr old daughter is identikit of the little sod that I probably was, total worship of all things low-life or criminal.  But y'know fifteen will be different. Measured thought and response.  It's all front and they're babies behind the eyessmile)

New comment

Dunno about 'babies behind the eyes', but certainly in the midst of the hardest metamorphosis we humans ever have to negotiate... As James Murphy once said: http://www.youtube.com/watch?feature=player_embedded&v=uESnfy_OT5k

My fourteen year old is making a much better job of it than I ever did. Early days yet, and if he does trip up I'll be there to catch him, but every day he amazes me afresh smile

JoAnn Casey

New comment

Hi David,

Interesting blog - as usual.  My Talented Nephew was thrilled to get a job with British Red Cross doing door-to-door subscription securement (!). 

The commission was great and was commensurate with the hard slog of walking miles and miles every day knocking on doors in all weathers.

Talented Nephew sailed through the first month.  Absolutely loved it.  Said he met lovely people who thought highly of BRC and wanted to subscribe.  He said the job was easy because of the BRC's reputation.

End of first month Talented Nephew was sacked.  No explanation, just sacked - and no wages!  Apparently, this is how the "marketing" company operate.  Take on keen youngsters, get 'em working for a month and then sack 'em.  Result:  the subscriptions have been secured with no outlay.

This scam has got absolutely nothing to do with BRC - it's all down to the immoral and unethical marketing company.

Charity really does begin at home.

Keep posting mate. x