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Amanda Wilford

Questions from H818 Conference Presentation " Mind the G-ap" and answers

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Thank-you Simon for collating .

Thank-you for your questions , I  have answered below , Mandy

 

  • perhaps it depends if all the other workers are remote from each other?

Anecdotally and from the some of the survey monkey questionnaire there is a difference  in  responses between those who are remote workers . This group appear to be more aware of communication issues and also  want to resolve this – as the literature suggests feeling isolated , . This is one of the reasons why in the pilot workshop I opened out  the discussion to focus on the pros and cons of each group. The danger is it could become two factions so hence why trying to create a community of practice  to share and learn with and from each other and move towards a new way ,

  • My work team all work in the office, but our group WhatsApp is invaluable. You can guarantee than someone will be on leave when you urgently need a quick question answering.

I agree , the team I  lead and the other international colleagues in other teams this  our number one method  – we can quickly utilise  the chat  function or do a call with or without video . This is very immediate and is useful for both formal and  informal communication . We often set up mini groups for time specific projects or when we are at conferences to share meeting times or a social get together . Interestingly  the whole team WhatsApp set up my line manager very minimal use and the last few postings have been made from remote workers.

  • the feedback suggested some pre-workshop activity would be useful? have you considered any post-workshop activity? to steer participants into that community of practice?

To be honest I had not considered that – I think I was so focused on the here and now and so II will now add that to my planning – thank-you .

  • When people work remotely is is more often their choice or an economy of the company?

Great question – I think it is a mixture of both  when I started no UK office and  so convenience . There was a  move  that folks when employed should move and we have seen folks relocate but the last few appointments at very senior levels e.g. Vice President  remote working so II sense a shift . Most of the international teams are based remotely as if you work in X , why not live there or close by . HR have said that the costs of remote workers are like those at  the  office as you add in their  costs , travel , internet , office ware – so maybe it is about serving the community you work with and for,

  • sorry if I missed this - were the remote workers participating in this workshop remotely? did the remote and home office workers interact with the workshop in the same way?

Therefore, the pilot  was  so crucial – I assumed that those in the office would have joined remotely – they did not  and were in a teaching   room with the rest signed in individually  so this was something that I will change . As a remote worker myself my assumption was they would sign in like me – so it shows how sometimes you  have to pause and step back . .

  • yes, they should all have sat at their desks to log in to the workshop

Agreed ….. reflection on action moment for me


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Comments

Sunny Cleethorpes

Modes of workshop participation

Hi Mandy, thanks for your responses. That whole thing of people (i.e. our clients) from the same office joining remote things all sat in the same room is something that happens to me in my work (while we as suppliers are mostly in the same room but still join from our desks because it's more productive). From an educational point of view I was once involved in piloting some CPD that was to be delivered to both local and remote participants, and one thing we worried about was the inequality of the experience for remote participants - this seems particularly relevant when the purpose of the CPD is itself is to address that issue.

But this is what pilots are for! big grin

Cheers,
Stephen