AI’s role in fighting global payment fraud [Part 4]
Thursday 18 December 2025 at 15:33
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Consumers Remain the Weakest Link
Despite high confidence in spotting scams, most people still engage with fraudulent messages, and many fall victim. This places financial institutions under growing pressure to balance friction-less customer experience with robust fraud controls.
AI as a Legal and Commercial Safeguard
AI-driven behavioural analytics allow banks to identify abnormal transactions by understanding what “normal” looks like for each customer. Properly deployed, this reduces false alarms, protects consumers, supports compliance, and strengthens trust in the financial system.
AI’s role in fighting global payment fraud [Part 4]
Consumers Remain the Weakest Link
Despite high confidence in spotting scams, most people still engage with fraudulent messages, and many fall victim. This places financial institutions under growing pressure to balance friction-less customer experience with robust fraud controls.
AI as a Legal and Commercial Safeguard
AI-driven behavioural analytics allow banks to identify abnormal transactions by understanding what “normal” looks like for each customer. Properly deployed, this reduces false alarms, protects consumers, supports compliance, and strengthens trust in the financial system.
Protect Consumers - Enable Compliance - Build Trust