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T847 - anxious to start

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How much longer do I have to wait to really start this module? I just want to start and get it over with as quickly as possible.

Certainly struggling to think of a good subject for this project. For certain on the use of ITIL within the NCIA NPC; where and how could it be useful. What more do I have to know about ITIL before I could take on this project?

I am planning for this week:

  1. to create a business profile for NPC, in the line of the one I have done for PMI for my technology strategy TMA-01.
  2. To colour code the high level process map of ITIL to indicate relevance to the NPC activities.
  3. To create lists based on the process activities and do a gap analysis for the NPC activities

Number 3 I will do in L'Aquila and on the plane so that I can show Pino that I am working on ideas around the ITIL best practices.

No 2 and 3 are really useful to trigger and collect other views on what ITIL could mean to NPC's activities

No. 1 is predominantly to communicate early with my tutor on the type of organization I am working in.  

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