Over the course of a single working day, keep an eye out for examples of good practice wherever you may find them.

During a commute, reading a newspaper, magazine or journal, observing 'things' (tangible products) in action or experiencing some service delivery. 

How could any of these be adapted to suit your organisation?

Try and discover a good idea that could be adapted to suit your organisation from the experiences of as many of the following as you can:

A member of your family (at work or school or wherever)
A friend
A colleague
A supplier
A competitor
A customer

• Tesco customer suggestions and response board
• Free content on Facebook; pay for the piece of paper.
• OMU plasticated wall for planning
• Electronic sign in at Doctor's Surgery
• Barcode entry to Gamesmaker Training
• Rotating three lanes at swimming club so each in turn gets the attention of the coach.
• Self-service check-out at WHSmith, Victoria Yo Sushi conveyor-belt food servings
• Social Media Marketing eLearning from MMC learning

What has anyone else come across?