What makes a highly effective leader?
Initiative Strategic Vision A thirst for constructive criticism A self-depreciating sense of humour Play to strengths. But most important of all Emotional intelligence.
SELF-REGULATE VS Impulsive behaviour.
Self-regulation that frees us from being prisoners of our feelings (2006:126) Creating an environment of trust.
Motivated to achieve. Passion for the work itself Keep track of scores. Committed to the organisation
Thoughtfully considering the employees feelings. Coaching and feedback.
SOCIAL SKILLS and rapport
N.B. emotional intelligence can be taught.
Goleman, D (1998) What makes a leader? Harvard Business Review, November, 93-102