App settings and Help

Use the  menu to access:

  • Feedback

  • Welcome screens

  • Help

  • App settings.

App settings

In App settings, you will find:

  • General - which is where you can increase text size, and change the colour scheme to Light, Dark, or System default.

  • Space usage - which shows the total amount of space that is being used by the app on your device. It differs from Manage downloads (lists the space used by each individual module).

  • Synchronisation - by default, the app only synchronises with your module website when you are on Wi-Fi (see the Synchronisation section of this guide).

  • Shared files - an area where you can access other files on your device.

  • About - contains technical information about the OU Study app (when reporting issues, you might find it useful to quote the ‘Version name’) along with links to privacy at the OU information.

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App settings

OU Computing Helpdesk

If you can't find your module, first check that your module website is open (you can check this on StudentHome). Then try the steps on the Troubleshooting page.

If you require a direct response, or are experiencing technical difficulties with the app, instead of using the Feedback option within the app, we recommend that you contact the Computing Helpdesk.

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Website features not available within the app