Mathcad is a software that I've to used in my Mathematics modules :i.e MST121 and MS221.
In order for me to use the software, I've to obtain a licence from PTC. I try to do this via the internet but was not successful because I had problems such as:
1. The license file C:\Program Files (x86)\mathcad\mathcad14\licenses\license.dat... does not exist.
2. Capability error - license running on Windows XP....... my laptop operating system is Windows 7.
3. Windows error - MC license stop working.
4. While running the Mathcad license wizard, it stuck on up to the point...' acquiring your license from PTC'.
Bear in mind that I've already obtained the Mathcad software via a disk from OU, which I've downloaded instantly.
So I've contacted the OU computer help desk several times (6 occasions) by e-mails and telephone calls to rectify the problem. However, I've been given several advice to sort this licensing problem.
Finally, I've decided to contact the PTC via the web to acquire the Mathcad license, which I did and they responded promptly (within 2 hours). PTC have sent me a file to install the license.
After downloading license file, guess what???? I'm having another error... an input error 'Path to license file is missing or invalid'
By this time, many assumed that I would be very impatient after trying to have this software up and running since mid-September. I'm going to be patient and persevere. I'll be calling OU computer help-desk and contacting PTC again ...... After all, I'm paying to use this software.........