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Christopher Douce

Apprentice End Point Assessment (EPA) workshop

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On 10 December 2025, I attended a short online workshop to help OU Digital Technology Solutions (DTS) degree apprentices become familiar with what was required for their End Point Assessment (EPA).

What follows are a set of notes I’ve taken during the session which I’m sharing on the off chance they might be useful for any of the apprentices I’m supporting.  I’ve also taken a few moments to share my own practical tips, which I hope are helpful. I’ve written it as if I was speaking with an apprentice (which reflects the workshop).

A professional discussion

The EPA is what is called a professional discussion. It is a formal assessment to determine your “occupational competence” but should also be considered as “a celebration of your apprenticeship journey”.  It is a conversation about all the experience and learning gained from your apprenticeship, drawing on evidence that have been uploaded to your ePortfolio. The evidence will, of course, demonstrates your meet all the knowledge skills and behaviours (KSBs) that all combine together to form the DTS standard.

The EPA is expected to take 60 minutes, and is likely to contain 4 key critical questions (which are related to themes). Each question is likely to lead to follow up questions. The first question is likely to be quite broad. A practical recommendation is to give clear examples that relates to the evidence that you have uploaded and the KSBs.

Your portfolio

The evidence that you upload to your ePortfolio must be your own evidence; it must relate to work-based activities that you have done yourself, and the learning that you have gained from that work.

Every piece of evidence that you add must relate to one or more of the standard’s KSBs. A practical recommendation is that every piece of evidence should ideally relate to a group of KSBs. Minimum of 6 piece of evidence, but typically about 10 pieces of evidence. Evidence could take the form of module assignments (tutor marked assessments), information about work based products, narrative summaries of work down (with screenshots), witness testimonies, and even video materials.

How do you make decisions about what to include into the ePortfolio? An important question to ask is “what is a particular piece of evidence trying to achieve?” Two accompany questions are: what does it show, and how does it relate to the KSBs? Also, does the piece of evidence have a clear filename and title? Is it well structured? Does it show clear evidence of learning and development having taken place?

To help everyone to prepare evidence, we were introduced to something called the STAR method, a simple framework that uses four words to encourage reflection. The words are: situation (what is the context in which something was done?), task (why was it needed?), action (what did you do?), and result (what was the outcome or impact?).

After a piece of evidence is submitted to the ePortfolio, your practice tutor reviews what has been submitted, and assigns it a grade. There are two possibilities: pass, or distinction. The criteria for each of these is described in the DTS standard. What typically distinguishes between a pass and a distinction is evidence of impact. One clear and direct way to evidence impact is though numbers. If you have made some fixes to software, how many users does this positively impact? If there have been some efficiency savings, what are these? Numbers represent a really powerful and concise way to evidence impact.

Useful tips

When it comes to preparing and writing evidence that you upload into your ePortfolio, it is important not to leave it to the very last minute. When you begin to contribute to your workplace, begin to evidence what you do and the impact you have, as soon as you can. When you get to your third year, you may well have forgotten about some of the good stuff that you have done in the first six months of your apprenticeship.

My own practical tip is: if you have difficulty writing or preparing evidence, do consider preparing a witness statement as a practical alternative. Speak with your line manager. Sometime your line manager will be able to offer a wider perspective about the work you are doing and the contributions you are making.

When it comes to your EPA, here are some simple and practical tips:

  • Make sure you know the contents of your ePortfolio. You may be asked about anything you have uploaded.
  • It is okay to have notes. Before your EPA, take a bit of time to prepare some notes to bring into your meeting. Write down examples of work that you are most proud of, and know how these examples relate to the KSBs.
  • If you are asked a really difficult question, it is okay to pause for a few moments to allow you to collect your thoughts. Equally, it is okay to ask the assessor some clarifying questions. It is, after all, a conversation.
  • Remember that you are approaching all this from a position of strength. You are the expert in your own ePortfolio and what you have done. The assessor is not there to trip you up; the assessor is there to be guided through a story of what you have achieved.

The project module

In my diary, this event was listed under the heading ‘TMXY476 workshop’. TMXY476 is the apprenticeship project module. The EPA is, of course, a professional discussion is about your entire apprenticeship full journey. By way of contrast, the project is a “deep dive” into skills, and has its own set of KSBs. Your project and work-based learning tutors will help you to work through these. During your project you may, of course, carry out some activities that can also evidence some of your apprenticeship KSBs.

Reflections

When I started as a practice tutor it took me quite a bit of time to understand what all the KSBs were all about. It is impossible to understand them all in one go. The only way to do it is to gradually chip away at it, and to understand different ways they can be related to what you do.

In the middle of all the work activities and the academic study, it is easy to forget about them, but it is important to keep clear sight of them. In one way or another, they should guide what you do, and also help you to relate the academic study to the industrial work. I think of them as a bridge between the two.

From my perspective, there are two significant take away points. The first is the question “what is a particular piece of evidence trying to achieve?” Clarity is important. It helps the discussion. Both the EPA and your ePortfolio are both about showing off, and celebrating what you do. The STAR framework looks like a really useful tool that can help with this.

Acknowledgements

The event was facilitated by Martin Rothwell and was attended by OU colleagues, and apprentices.  Words and phrases in quotes have been noted directly from Martin’s presentation. Many thanks to other OU colleagues in the apprenticeship team who may have contributed to this helpful workshop.

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Christopher Douce

Practice tutor spotlight session: Tripartite meeting fundamentals

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Edited by Christopher Douce, Thursday 6 November 2025 at 13:53

Another day, another CPD session. In addition to being a tutor, I’m also what is called a practice tutor (PT), where I help to support the school’s apprenticeship programme. On 6 November 2025 I went along to a relatively short session about something called the tripartite apprenticeship meeting. It is called this, since it involves, perhaps unsurprisingly, three parties: the apprentice, their line manager, and the OU practice tutor.

What follows are some notes that reflects both the session, and the role of the practice tutor.

Session summary

During the initial meeting, there is an intention of sharing information about roles and responsibilities. It is an opportunity for the PT to gain an understanding of apprentice’s starting point, and to set initial targets. It is also an important opportunity to offer a useful summary of the apprenticeship programme to both the apprentice and their line manager. It is also important to introduce the Knowledge Skills and Behaviours (KSBs) which are integral to an apprenticeship standard.

All the other tripartite meetings will be progress meetings with a priority on making sure the apprentice feels supported. A key objective is to set discuss progress regarding existing objectives, set new objectives, and to address any issues that may have arisen. Like with the first meeting, an important focus is the KSBs, and finding practical ways to evidence their attainment.

During the session, we were asked to reflect on:

  • What steps did we follow to prepare for our meeting?
  • How did I manage the timing and organisation of the meeting?
  • What was my approach to supporting goal setting (and how they relate to KSBs)?
  • What might I do differently next time?

We didn’t really get to discuss our reflections in depth, but there was some sharing of views. One useful tip that I picked up was: do consider sending an apprentice example of goals in advance of a meeting.

We then moved onto the importance of goal setting, which use SMART goals. This is, of course, an abbreviation for: specific, measurable, achievable, relevant, and time bound. When it comes to measurable, this could relate to the completion of a certain number of TMAs by the next review, or uploading certain elements of evidence.

The Skills Scan was mentioned. This is a detailed questionnaire, which should be completed every 6 months, that is used to identify gaps in the apprentice’s KSBs. In turn, the results from the Skills Scan can be used to help to guide the creation of goals.

SMART goal targets can be short term, or long term. A short term goal might be as simple as completing a Skills Scan. A long term goal might be meeting career goals and necessary regulatory standards. They can also be skills based, certification based, professional development, time management, or even team working.

Reflections

I am really very familiar with the notion of SMART goals. By attending this session, I realised that I wasn’t applying the SMART framework as rigorously as I could have been. I found it helpful to think of them in terms of short-term and long-term goals.

In advance of a tripartite meeting, one of the things I always do is I carefully review all the records that I have about an apprentice. It takes me a bit of time: I look at where they are in the programme and what their most recent TMA scores have been. If available, I also have a look at a completed Skills Scan questionnaire that is available through the e-portfolio tool that we used. I also will look at any evidence that has been submitted, to determine whether there is anything I need to sign off. What I really need to do more of is to review the previous objectives that have been set.

I also feel that the objectives need to speak more directly to any gaps that I see, and also the characteristics of the degree apprenticeship programme.

Acknowledgements

Many thanks to the facilitators Jennifier Hillman and Kelly Guilfoy.

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