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Christopher Douce

Apprentice End Point Assessment (EPA) workshop

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On 10 December 2025, I attended a short online workshop to help OU Digital Technology Solutions (DTS) degree apprentices become familiar with what was required for their End Point Assessment (EPA).

What follows are a set of notes I’ve taken during the session which I’m sharing on the off chance they might be useful for any of the apprentices I’m supporting.  I’ve also taken a few moments to share my own practical tips, which I hope are helpful. I’ve written it as if I was speaking with an apprentice (which reflects the workshop).

A professional discussion

The EPA is what is called a professional discussion. It is a formal assessment to determine your “occupational competence” but should also be considered as “a celebration of your apprenticeship journey”.  It is a conversation about all the experience and learning gained from your apprenticeship, drawing on evidence that have been uploaded to your ePortfolio. The evidence will, of course, demonstrates your meet all the knowledge skills and behaviours (KSBs) that all combine together to form the DTS standard.

The EPA is expected to take 60 minutes, and is likely to contain 4 key critical questions (which are related to themes). Each question is likely to lead to follow up questions. The first question is likely to be quite broad. A practical recommendation is to give clear examples that relates to the evidence that you have uploaded and the KSBs.

Your portfolio

The evidence that you upload to your ePortfolio must be your own evidence; it must relate to work-based activities that you have done yourself, and the learning that you have gained from that work.

Every piece of evidence that you add must relate to one or more of the standard’s KSBs. A practical recommendation is that every piece of evidence should ideally relate to a group of KSBs. Minimum of 6 piece of evidence, but typically about 10 pieces of evidence. Evidence could take the form of module assignments (tutor marked assessments), information about work based products, narrative summaries of work down (with screenshots), witness testimonies, and even video materials.

How do you make decisions about what to include into the ePortfolio? An important question to ask is “what is a particular piece of evidence trying to achieve?” Two accompany questions are: what does it show, and how does it relate to the KSBs? Also, does the piece of evidence have a clear filename and title? Is it well structured? Does it show clear evidence of learning and development having taken place?

To help everyone to prepare evidence, we were introduced to something called the STAR method, a simple framework that uses four words to encourage reflection. The words are: situation (what is the context in which something was done?), task (why was it needed?), action (what did you do?), and result (what was the outcome or impact?).

After a piece of evidence is submitted to the ePortfolio, your practice tutor reviews what has been submitted, and assigns it a grade. There are two possibilities: pass, or distinction. The criteria for each of these is described in the DTS standard. What typically distinguishes between a pass and a distinction is evidence of impact. One clear and direct way to evidence impact is though numbers. If you have made some fixes to software, how many users does this positively impact? If there have been some efficiency savings, what are these? Numbers represent a really powerful and concise way to evidence impact.

Useful tips

When it comes to preparing and writing evidence that you upload into your ePortfolio, it is important not to leave it to the very last minute. When you begin to contribute to your workplace, begin to evidence what you do and the impact you have, as soon as you can. When you get to your third year, you may well have forgotten about some of the good stuff that you have done in the first six months of your apprenticeship.

My own practical tip is: if you have difficulty writing or preparing evidence, do consider preparing a witness statement as a practical alternative. Speak with your line manager. Sometime your line manager will be able to offer a wider perspective about the work you are doing and the contributions you are making.

When it comes to your EPA, here are some simple and practical tips:

  • Make sure you know the contents of your ePortfolio. You may be asked about anything you have uploaded.
  • It is okay to have notes. Before your EPA, take a bit of time to prepare some notes to bring into your meeting. Write down examples of work that you are most proud of, and know how these examples relate to the KSBs.
  • If you are asked a really difficult question, it is okay to pause for a few moments to allow you to collect your thoughts. Equally, it is okay to ask the assessor some clarifying questions. It is, after all, a conversation.
  • Remember that you are approaching all this from a position of strength. You are the expert in your own ePortfolio and what you have done. The assessor is not there to trip you up; the assessor is there to be guided through a story of what you have achieved.

The project module

In my diary, this event was listed under the heading ‘TMXY476 workshop’. TMXY476 is the apprenticeship project module. The EPA is, of course, a professional discussion is about your entire apprenticeship full journey. By way of contrast, the project is a “deep dive” into skills, and has its own set of KSBs. Your project and work-based learning tutors will help you to work through these. During your project you may, of course, carry out some activities that can also evidence some of your apprenticeship KSBs.

Reflections

When I started as a practice tutor it took me quite a bit of time to understand what all the KSBs were all about. It is impossible to understand them all in one go. The only way to do it is to gradually chip away at it, and to understand different ways they can be related to what you do.

In the middle of all the work activities and the academic study, it is easy to forget about them, but it is important to keep clear sight of them. In one way or another, they should guide what you do, and also help you to relate the academic study to the industrial work. I think of them as a bridge between the two.

From my perspective, there are two significant take away points. The first is the question “what is a particular piece of evidence trying to achieve?” Clarity is important. It helps the discussion. Both the EPA and your ePortfolio are both about showing off, and celebrating what you do. The STAR framework looks like a really useful tool that can help with this.

Acknowledgements

The event was facilitated by Martin Rothwell and was attended by OU colleagues, and apprentices.  Words and phrases in quotes have been noted directly from Martin’s presentation. Many thanks to other OU colleagues in the apprenticeship team who may have contributed to this helpful workshop.

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Christopher Douce

Digital Technologies Solutions Professional (DTSP) PT Training

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Edited by Christopher Douce, Wednesday 27 July 2022 at 11:21

In my capacity as a degree apprentice practice tutor, I’m invited to a regular professional development and update meeting which currently takes place on the second Friday of each month. At the time of writing, these meetings are hosted by two colleagues: Chris Thompson and Andy Hollyhead.

This blog post shares a set of notes that were made during a PT training meeting that took place on 8 July 22. The key points on the agenda were, broadly:

  • The OU Quality Improvement Plan (QIP) and our response
  • F2F meeting update
  • Good academic conduct for apprentices

ePortfolio update

The university is introducing a new ePortfolio tool, moving from the current system, which is called OneFile, to a different product. Accounts are currently being created, and training will be provided in September 22 with a view to using it from the beginning of October, when new groups are created. Files and records, such as timesheets will (I understand) be moving between the systems.

Quality improvement plan

A quality improvement plan has been put together by the university following the production of an OU annual self-assessment report (which is an internal evaluation about the quality of the degree apprenticeship provision).

Some key points that are to be looked at as a part of the plan include:

  • Targeted CPD throughout the year, which includes the further development of a supportive observation process to help develop practice, to ensure all PTs and ALs are provided with development opportunities to enable others to become outstanding. Practice tutor meetings are being observed.
  • An intention to link observational practice and improvement to the tutor CDSA process to ensure all apprentices are identified (or presented) in terms of having a RAG status (red, amber, and green), and have individual action plans.
  • Increasing the frequency of contact for learners who are red or amber: If an apprentice is flagged as being amber or red, there’s an additional meeting (which can be claimed back as an additional support session) and there is an action plan that is to be completed, and another follow up meeting in a month’s time.
  • Review all apprentice progress monthly, including a review of individual plans where apprentice progress is rated red or amber.
  • Ensure practice tutors use ‘starting points’ to inform learning plans: the next intake, aim to get a skills audit and commitment statement early, so students can speak about them during the early meeting, to gain a detailed understanding of the needs of students.
  • Practice tutors will begin to discuss ‘next steps’ with apprentices, to understand what their intentions beyond their apprenticeship. I have noted down the point: start picking up at each progress review, to facilitate a career related discussion.
  • Upskill practice tutors to ensure that knowledge, skills and behaviours are reviewed throughout all stages
  • Ensure attendance of apprenticeship mentor (line manager/supervisor) at all Tripartite Review meetings: someone who represents the organisation, needs to be at the meeting. If this doesn’t happen, there should be referrals to the university apprenticeship programme delivery managers (ADPMs).
  • Improve the recording of off the job training: apprentices are told to record their timesheets. This is known to be a contractual obligation. The employer line manager and apprentice has to know that timesheets need to be recorded. If they are no doing this, this needs to be escalated, through the APDMs. If no responses, then the processes for removal from the programme may be instigated. There needs to be an entry every 4 weeks, to show that the apprentice is in learning.
  • Ensure all apprentices receive the minimum number of reviews regularly: every apprentice must have 4 reviews. The only exception is if they have a break in learning.
  • Enhance supportive measure to keep apprentices in learning: develop better monitoring of apprentices, between modules.

A return to face-to-face review meetings

From 1 August 2022, practice tutors are allowed to return to face to face reviews. There should be one face to face every year, and a maximum gap of 15 weeks between each review, and evidence of the planning of the next review (which should be captured on the ePortfolio).

Apprentices returning following a study break

A study break is, simply put, a period of time when an apprentice is not studying their academic of work-based modules. A break in learning might occur due to personal commitments. Apprentices should have the review within 4 weeks of returning to study. Also, a conversation is needed early on during the apprentice’s study of a programme to ensure they are on the right programme.

For the formal part of the meeting, the apprentice, line manager, and the practice tutor must be present. If it is a face-to-face meeting, and there isn’t a line manager, try to find a delegate. It is a funding requirement that these meetings take place. They should, ideally be scheduled two weeks in advance.

If there are students returning from a break in learning, get in contact with them two months before their restart, to make sure they feel they are ready to start learning. Also, ensure they are recording on the job timesheets to provide evidence of study.

Lone working guidance

The university has now prepared some new guidance about lone working, which is appropriate for when practice tutors visit an employer. There’s a checklist, and an accompanying risk assessment, for visiting locations. Practice tutors must review this official guidance when planning a first progress review meeting.

Good academic conduct for apprentices

Good academic conduct is important. In the apprenticeship context, a group of apprentices might start working at an organisation at the same time. Whilst it is certainly okay that peers gain support from each other, and collaborate closely on work tasks, peers should not collaborate with each other when it comes to working on and submitting academic assessments (unless group work is specifically required on an assessment task).

During this session Andy Hollyhead shared a number of slides from a fellow Practice Tutor, Stewart Long. The presentation (which could be shared with apprentices) covers the topic of plagiarism and the difference between collaboration and collusion.

Further information about study skills is available through an earlier blog post and also from the OU Study Skills website, which provides links to some really useful booklets.

Reflections

One of the good things about this session is that it offered reassurance about the things that I am doing well and also offered some helpful guidance about what I should be doing, and ought to be doing more of. 

A particularly interesting point is the link between the apprentice, the employer, and their wider career aspirations. I’m very much a subject specialist, rather than a careers specialist, but I’m certainly draw on my own knowledge of roles and opportunities with the IT and Computing sector and bring them into discussions with apprentices. This said, I do feel that this is an area that I need to develop, or get a bit more knowledgeable about.

I was particularly encouraged that I was doing the right things, in terms of planning for review meetings with employers and apprentices. One thing I do need to do is expose more of the actions that I am taking. Just as the apprentice must record off the job training, in the form of timesheets, I also need to make sure that the scheduled review dates are recorded within the ePortfolio, to ensure that colleagues within the apprenticeship team can see what is scheduled. I have all the dates in my Outlook calendar. I need to transfer them to OneFile (and, eventually, the new ePorfolio system, when it is introduced).

More information about the OU degree apprenticeships are available through the OU Apprenticeship pages.

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