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On the evening of 13 June 2023, I attended a university wide session about critical thinking and writing, which was delivered as a part of the Student Hub Live programme. The event was facilitated by Margaret Greenhall, study skills specialist, and OU tutor in Science, and was supported by another tutor, Nicky Mee. An edited recording to this session is available through the Student Hub Live website.

Margaret presented what could be described as a “a buffet of ideas” to help students to work through ideas and concepts they are presented with during their studies. Whilst it is intended to be a starting point, the buffet presents some really useful tools that could be used by anyone who is approaching the study of a new subject. It may also be useful for anyone who needs to do a review of a topic, or to carry out a literature review.

We were given a lot of notes to download, which shared some of the key concepts which I hope to summarise through this short blog.

What follows is my own notes from the session, which are presented, of course, from my own perspective, complete with my own understandings (and misunderstandings!)

What does critical thinking mean to you?

We were asked a question, and invited to respond by giving answers in a text box. We were then led towards a suggestion, that perhaps critical thinking could be thought of a pyramid, or hierarchy, which has a number of levels, such as:

1. Content
2. Validity
3. Relevance
4. Criteria
5. Evaluation

These concepts could be unpacked further, by asking accompanying questions, such as:

1. What? What is the content?
2. Who? Who wrote it?
3. Why? Why is it relevant to you and the problem?
4. What? What is important with what you have found?
5. How? How does it connect to other things and how is it useful?

In the following sections, I summarise how each of these key points were broken down.

Content: What?

A question I noted down during the presentation as: is this all about reading the information? We were also asked a question during the session: what do you do before you read the course materials? This question led to a short activity, where we were shown sections of text.

There was an important point which was made here, which is: critical thinking starts before you read the assessments; you’re gathering criteria before you start. Critical thinking before reading helps to prime oneself with respect to what things we will be looking at.

I made a note of some tips: read the TMA first, write down your own questions, look at big picture and detail, leave things overnight before reading in detail, and then go back to review the material. I might have imagined this, but I’m pretty sure that spider diagrams were mentioned too.

Validity: Who?

In other words, where did the information come from? This connects to the source of the material. Who wrote it? Did it come from a reputable source.

The tool that we were introduced to help us think about validity was PROMPT: Provenance, Relevance, Objectivity, Method, Presentation, Timeliness. There is some accompanying OU materials about PROMPT on the OU website.

Another tool, which was gently rephrased as being ‘CAARP’ serves a similar purpose: CRAAP: Current, Relevance, Authority, Accuracy and Purpose (University of the West of Scotland)

Relevance: Why?

Simply put, why is something important? It is very well looking at an article and thinking you know something is important, but why is it really important? 

One tool is to keep continuing the ‘why’ question 5 times over. When you get an answer to the first ‘why’ rephrase it, and ask another ‘why’ question, until you create a chain of five of them. This might be the real reason why something is studied or examined. By rephrasing question, you dig deeper into the issue.

Criteria: What?

What is important? In other words, how do you make an evaluation about whether a particular article or source (or topic) is important in the context of the problem? A meta question (questions about questions) is: what questions would you ask what is important?

An interesting tool that was shared was something called the CIA Phoenix list (Wikiversity).

Three of the first questions from this list are: Why is it necessary to solve the problem?, what benefits will you receive by solving the problem?, and what is the unknown? The idea is to use this list to try to dig deeper to evaluate a problem. There is also a list of questions that relate to evaluating a plan.

One further question was asked, which was: which question (on the Phoenix list) is your favourite?

Evaluation: How?

How does everything all connect with each other. In other words, if you have found something out, how can you use it? When it comes to being a student, an evaluation is often expressed through a tutor marked assessment, which is often in the form of an essay.

One of the tools that might be useful for essay writing is something called PEEL, which is an abbreviation for: Point, Evidence, Explain, Link. In other words, you make a point, you evidence that point (with a reference), explain to the reader what it is (and why it is important in the context of an argument), and then add some words which link to the next paragraph. There could well be one PEEL per paragraph.

Another tool was introduced was PESELS, which is an abbreviation for: Point, Explain, Support with evidence, Evaluate (for or against), Link, Signpost to the next paragraph.

Reflections

I haven’t ever come across this particular pyramid before, but I do know of another (and arguably similar) pyramid, Bloom’s taxonomy (Wikipedia) which is likely to be more useful in terms of thinking about our own understanding and learning of a topic, as opposed to surveying, and reading. 

I had heard of the PEEL approach to essay writing, but I had not heard of the PESELS abbreviation; this just goes to show that there are always things to learn! Another tool that was unfamiliar to me was the Phoenix list, which looks quite useful in terms helping to reflect on what has been found about a subject. A lot was covered in a short time, and I will certainly have come round for another pass of this buffet.

The closing points were helpful, which included: critical thinking starts before reading, it takes time, and you need to spread it out over an extended period of time; it is something that can take days, since you need time to let things sink in.

It was also a quite a busy session, with up to 120 students attending. The session is, of course, one of a series on Student Hub Live. A later section will focus on the evaluation stage of the pyramid model. It was also interesting to learn about what general study skill support is available for students. There are, of course, recordings of other sessions that are available.

A final point: please don’t use Wikipedia in formal pieces of writing; always consider the validity of your sources. Formal references from the university library presented using the Harvard format, as described in CiteThemRight is always the way to go. 

Acknowledgements

Many thanks to Student Hub Live, and to Margaret Greenhall who was the presenter and facilitator of this session. The structure of this blog completely mirrors what she presented. I also have quoted from her directly when preparing these notes. I did try to find references for each of the tools that are mentioned in this blog, but I haven’t managed to track these down.

One of the important components of the TM470 EMA is your literature review.

The literature review component serves a number of purposes:

• It tells your examiner what you have read, and enables them to understand where you are coming from. In other words, what you present in a literature review enables the examiner to understand, broadly, what your project is all about. 
• It enables you to demonstrate to your EMA examiner your research and critical thinking skills. 
• It allows you to demonstrate your writing and communication skills. Just as your TM470 EMA is a narrative of your entire project, the literature review within that broader narrative (or story) presents a narrative  (or story) about your reading and your research.

The literature review can be primarily linked to the following TM470 learning outcome:

LO4: Gather, analyse and evaluate relevant information to complete the project successfully.

It can also be linked to the following learning outcomes:

LO3: Identify, list and justify the resources, skills and activities needed to carry out the project successfully. Identify and address any associated risks.

LO7: Communicate information, ideas, problems and solutions clearly

A really important rule of thumb is: if you use a resource in the body of your report, that resource should be introduced within the literature review section. A resource might be any number of different things, depending on what your project is all about: it might be some module materials, a textbook, an academic paper, or even some software. Also, if you have something in the references section, it should have been ideally in the literature review section (although it is okay to occasionally break that rule, if it helps with the writing and presentation of your project report).

What follows are a set of what I hope to be useful ideas about how best to complete a TM470 project literature review.

Starting the literature review

An important question to ask is: how do I start my literature search? The biggest tip I can offer is: begin with what you know. This might be the specifics about a project, or maybe beginning with some of the level 3 module materials that you have previously studied. If you have studied TM356 Interaction Design and the User Experience, for example, a really good place to start is the module materials, and the accompanying set text. The textbook contains a lot of references which you can look to, and you can find many of these resources in the university library.

The OU library is also a great place to start too. It contains a whole host of useful resources, such as eBooks, and hundreds of thousands of academic articles that have been published in academic journals. When starting out to look at a subject they have not looked at before, some researchers carry out searches of library databases using a systematic approach, making notes of what keywords they have used, and what they have found.

Another tip is: if you find an interesting paper in the OU library it is sometimes possible to find out how many times a paper or article has been referenced, and what papers have referenced the paper that you have found. Looking at the popularity of papers, and chains of referencing can enable you to find out what papers or bits of research have been influential in a subject area. Sometimes, it is also useful to look to see what other papers a particular author has written about.

A final tip in carrying out a literature search: ask your tutor! The TM470 module team try to match students and student projects with tutors who have a particular specialism. After having an initial discussion with your tutor about your project, it is completely okay to ask the question: do you have any suggestions?

Criticality

During the course of your TM470 project, you might look at a lot of resources. Whilst it might be tempting to show everything that you’re read or looked at whilst working on your literature review, please don’t. You need to be selective, and you need to do this to demonstrate your critical thinking skills. 

More information about what this means is available in the OU booklet about Thinking Critically.

In terms of TM470, it is important to ask: how does this resource influence, affect, or relate to my project? A good literature review will introduce some concepts or ideas, which are referenced. These concepts or ideas are then used or applied within the body of a report to solve a particular problem.

Resources

In TM470, there are a number of useful resources that you may have seen, that you should be aiming to revisit whilst you work on your project.

The two key bits of module materials that you must review have the title: Preparing a Literature Search, and Reviewing Literature. A recommendation is to get a printout of these resources (by using the “view as single page” option), and work through each of the activities. You should also have a listen to the Finding and using research podcast. 

From the Preparing a Literature Search resource, do pay particular attention to the four stages of a literature search. The Reviewing Literature resource offers a set of useful pointers in the introduction which helps you to look at resources. 

Regarding this second resource, the following bit of advice is important: “This template isn’t always applicable, not least because it can become monotonous to read. You will need to make your own decisions about which elements should be included and which omitted.” These two sentences relate to the point about criticality, and the need to write a literature review that is appropriate for your own project.

On the subject of writing, a good resource to look to is the OU’s pages about Developing academic English. I also recommend The Good Study Guide, which is available to download as a PDF. Chapters that may be particularly useful when writing the literature review (and your EMA report) are Chapter 9, Researching online, Chapter 10, Writing the way ‘they’ want, and Chapter 11, Managing the writing process.

Referencing

If you use, or write about a resource in your project report, you need to make sure that you reference it correctly. In your TMAs and EMAs, there are two key bits to think about: the first is how to reference something within the body of your report (when you’re referring to something), and the second is how to provide a reference to a resource within the references section towards the end of your EMA. Another rule of thumb is: if you are writing about a resource, you need to reference it. Similarly, if you quote from a resource, you definitely need to reference it. 

The OU makes use of the Harvard referencing system, which is both comprehensive and flexible. Using this system, you can reference just about anything. Not only can you reference books and journal articles, you can also reference art works, web pages, and software. The OU has a subscription to a web resource called CiteThemRight. If you’re unsure how to reference something, do have a look at this website. 

When referencing papers or textbooks, a firm recommendation is to make sure that you also include page numbers. The reason for this is simple. Including page numbers clearly demonstrates attention to detail, and gives your EMA examiner further evidence of your depth of reading and understanding.

Finally, do make sure that you reference (and demonstrate an understanding of) earlier OU modules you have studied. This is a really efficient way to demonstrate to your examiner what topics or subjects your project relates to. You can reference any OU module material, whether it is a module website, a PDF, or printed module block. If you’re unsure about how to reference materials from any of your earlier studies, do ask your tutor.

Common Questions

Do ask your tutor any questions that you might have whilst carrying out a literature review. Here are some answers to some common questions, which might be useful.

Q: How many references should I provide?

A: There is no hard and fast rule for this, since every TM470 is different. You should choose enough resources to demonstrate the reading that you have needed to do, to complete a project that shows technical skills and knowledge you have gained during your degree studies. If pushed, I would say that a distinction quality EMA report might reference as many as 20 resources, but these resources must be important, relevant, and applied within the body of your project. In other words, your chosen resources should have influenced the work that you have done.

Q: How much time should I spend on the literature review?

A: Again, there is no hard and fast answer to this one. Some EMA reports are all about carrying out research. In a research focussed EMA, you might spend more time doing a literature review than you would for a very practical EMA. Overall, the literature review section contributes towards 20% of the overall EMA mark, but this doesn’t mean that you should only spend 20% of the time. A suggestion is to approach the literature review iteratively. For example, whilst trying to solve a technical problem, you might have to do more reading, which means that you might have to go back and to edit your literature review section.

Q: How long should the literature review be?

I’m afraid I’m going to give you a similar answer to all the others: it depends on your project! The TM470 module guidance suggests that you should be able to write everything you need to write within the 10k word limit. Given the importance of the literature review to a number of learning outcomes, I would say that the literature review is quite a substantial section within your EMA: it sets the scene, and goes a long way to demonstrating your critical thinking and problem solving skills (through the resources that you choose). Some project will have longer literature review sections than others. It should be as long as it needs to be, given the aims and objectives of your project.

Summary

This blog has shared bits of advice (and some links) that might be useful when it comes to writing your TM470 literature review.

One of the most useful bits of advice about report writing that someone gave me was: make sure it is interesting. 

Although this bit of advice related to EU project deliverables, it is just as applicable to your TM470 EMA. 

Your TM470 EMA is a technical narrative (a story) about your project. The literature review section within your report is a narrative within a bigger narrative; it is the story of your reading. It is a story which introduces resources which you will then go onto apply later on within your report. It is an important section which demonstrates the depth of your reading, and shares what you know about with the examiner.

Other blog posts that relate to the study of TM470 can be found through the TM470 blog tag.

Good luck with your literature review, and remember to make good use of your tutor, by asking them lots of questions.

As well as being a tutor, and a staff tutor, I’m also a student. At the moment, I’m studying the arts and humanities, and I’m part way through the equivalent of my first year. I’m really enjoying it, and I can certainly say that I have learnt a few things.

This short post summarises some really helpful hints and tips about responding to a TMA question. These key points have been taken from from the A111 Discovering the arts and humanities study skills materials, written by Judith Rice. During my studying of this module, these points have really stood out in terms of being helpful. These tips may be relevant for other subjects and disciplines, not just the arts and humanities. 

Question words: how, why and what?

This tip emphases that “questions like these are asking you to make a judgement of some kind”. For the arts and humanities modules, there is “the expectation is that you use evidence from the sources or module book to support your answer”, so make sure that you reference module materials, and quote judiciously to demonstrate your understanding, and to show your reading. 

Compare and contrast

The essence of this tip is as follows: “if an assignment asks you to compare two sources, you are expected to look at ways in which they are similar and ways in which they are different. If the word ‘contrast’ is in there too, you should look especially hard for differences between them”. This is all about demonstrating your thinking as well as demonstrating your knowledge of the materials. 

Describe

This keyword “indicates that you are being asked to talk about what you see in a picture, hear in a piece of music, or read in a text; it could also indicate that you should give an account of what happened over a period of time.”

Explore

Explore isn’t a word that I’ve seen very regularly in TMAs, but when explore is used “you are being asked to look at an issue or an idea in a balanced manner, probably across a number of different examples. A definite ‘answer’ is not required but you will need to examine the evidence to look out for patterns.”

Consider

Like explore, this isn’t a TMA word that I’m very familiar with. The module materials offers a bit of guidance: “the task here is very similar to the one signalled by the word ‘Explore’, but there is slightly more emphasis on weighing up the evidence in order to reach some kind of balanced assessment in your conclusion.”

Assess

Simply put, assess is all about making “some kind of judgement or measurement, and to think about various aspects of a source or collection of sources.” Again, do reference any appropriate module resources.

Explain

Finally, “explain” is all about giving “reasons for something.”

Preparing to answer TMA questions

When answering a TMA question, I have started to adopt a particular way of working. 

I begin by flicking through all the module materials, making a note of the significant headings. I then take a bit of time to review some of the key bits of module materials to make sure that I haven’t missed anything. When I have reacquainted myself with everything with the main themes that the module team are trying to convey, I then have a good look at the key words to get a feel for what they are fishing for.

Another approach that I’ve adopted, depending on the question, is to make sure that I have all the references in order before starting the writing. To do this, I do a bit of digging into the CiteThemRight website to remind myself how to reference everything I might need to reference, such as module materials, set texts and anything else.

Other tips, resources and blogs

TMA questions are connected to module learning outcomes. In addition to focussing on the TMA questions themselves, it is sometimes useful to have a good look into what the module team are looking to assess. Put another way, by looking at the learning outcomes and the accompanying activities may well help you to “get into the head of the module team”.

There are a range of other resources that can be useful. Some of these are summarised in earlier blogs about study skills. I also regularly recommend the Good Study Guide (pdf).

The Open University provides a lot of study skills resources, but these are scattered across a number of different sites. This blog post is intended to provide a quick 'summary page' of some of the resources that might be useful for anyone is are studying with the OU (or, in fact, studying at any other universities).

Firstly, a book

After enrolling for my first OU module, I was sent a textbook called The Good Study Guide by Andrew Northedge. I didn't ask for this book, and I had never seen this book before. In fact, I was really surprised to get an unexpected book!

I found the time to sit down and read it, and this was time well spent; it offered a wealth of study tips, resources and strategies.

If you're an OU student and you don't have this book, then do get a copy. If you're an existing OU student, then do make the time to look over this book time and time again: its really useful.

I think I have once written that I hold the view that if I had learnt about this book during my undergraduate days, I might have got better scores in both my essays and my exams!

Skills for Study: a really useful resource

There are some really useful resources that are available online. I particularly recommend that everyone visits the Open University Skills for Study website.

There are two really useful parts of the site (which is separated into tabs): a section about preparing and writing assignments and another section that is about revision and examinations. The preparing and writing assignments is particularly useful; it offers ideas about how to begin an assignment, to create a draft and think about how to edit what has been written.

There are also a set of downloadable study skills booklets. Key topics include: thinking critically, reading and taking notes, and develop effective study strategies. One particularly useful booklet is: preparing assignments (PDF). It contains some really useful sections are about paraphrasing, quoting and referencing, and improving your written English.

Library resources

The OU library is massive: it enables students to access papers and publications that are about anything and everything. The library have developed a set of useful study skills resources, but these are not very easy to find. 

In the help section, there is a link to a section that is all about Referencing and Plagiarism (OU Library website) it contains a really nice animation that explains things. One thing to remember that plagiarism is a term that can be pretty emotive. A key point is that it's important to make sure that you reference all the sources that you use, and that appropriate referencing does two things (1) it shows your tutor how much you've been reading, and (2) shows how you are becoming familiar with what it means to do academic writing.

A further links leads to something called the avoiding plagiarism pathway (OU being digital). This is one page of a wider set of library resources called Being Digital (OU Library services site) which is all about developing digital literacy skills. These pages contain a set of really useful interactive activities (OU being digital) that aim to develop computing, IT, and digital literacy skills.

The library also provides a link to something called the OU Harvard referencing guide. This shows you how to refer to any kind of resource: books, academic papers, conference proceedings, blogs, news articles and videos. If you're not sure whether you can reference something, do check out the OU Harvard guide; this should offer a bit of useful guidance.

Developing good academic practice

The library resource about Referencing and Plagiarism links to a short course that is called Developing Good Academic Practice (OU DGAP website). Although this is a short resource, it is very useful. It helps you to understand what good academic practice is and why it is important.

English language development and Open Learn resources

Some programmes aim to integrate English language development and skills into their modules; this is what Computing and IT does. Other subjects or programmes are slightly different: there is a module called L185 English for Academic Purposes which some Science students might study. Business studies students might study LB170 Communication skills for business and management.

One really cool thing that the Open University does is make a small percentage of its modules available to everyone for free though a site called OpenLearn (OU OpenLearn website). Up to ten percent of all OU modules may be available through OpenLearn, and it also makes some older modules available too.

Essentially, OpenLearn offers free courses. There are a series of English language skills courses (OpenLearn site) that anyone can access. One course, entitled English: skills for learning looks to be particularly useful. Here's a description:

“This course is for anybody who is thinking of studying for a university degree and would like to develop the English reading and writing skills needed to succeed. You'll be introduced to academic reading and effective note-making strategies. You'll develop your essay writing. You'll look at academic style and vocabulary-building strategies. You'll also enhance your understanding of sentence structure and punctuation. You will learn through a range of engaging activities aimed at extending your existing language skills.”

A more recent Open Learn resource has the title: Am I ready to be a distance learner? The summary to this module says: "will help to boost your confidence. You'll explore useful skills so you can discover how ready you are to study and how to develop your study skills in six steps to become a successful distance learner." Sounds useful!

There are also a range of courses that come under the broad title of 'learning to learn'. One course that jumped out at me as being particularly important was called: Learning to learn: Reflecting backward, reflecting forward; I'm mentioning this since reflective writing is particularly important at higher levels of study.

There's also some more OpenLearn resources for postgraduate modules, called Succeeding in postgraduate study; certainly worth a look if your considering taking a MSc.

Resources from other institutions

Students in other universities face exactly the same challenges faced by students in the OU. Since study skills and writing are important issues other universities have developed their own resources. A small sample of what is available is given below. 

One thing to add is: if you're an OU student, do look at the OU resources first before looking elsewhere. It's not that other institutions will offer bad or wrong advice (I always believe that different perspectives can be really useful in terms of understanding things), it's more a matter of terminology: the OU loves its abbreviations and sometimes has a certain way of doing things.

• University of Bristol provides a self-assessment page and a set of accompanying study skills resources 
• Purdue University has something called an online writing lab (or, OWL for short)
• University of Teeside has something called a learning hub
  

Final thoughts

This post contains link to many different resources and it might feel a bit overwhelming. The trick is to figure out what you need, to consider how you learn, and to then to have a look at some of the resources to see if you find them useful. If you need additional help in figuring out what you need, you should then also consider giving your subject student support team a ring.

Acknowledgements

I would like to thank Tricia Cronin and Ann Matsunaga; I have drawn on some of the links they have provided in their Resource to support students with English as a second language document.

Updated 1 March 2021

This is the first of two posts about an academic conduct symposium that I attended at the Open University between 20 March and 21 March 2013.  I'm mainly writing this as a broad 'note for self', a reminder of some of issues that emerged from the event, but I hope it will be useful for my OU colleagues and others too.

The symposium was kicked off by Peter Taylor who spoke briefly about an academic practice project that ran in 2007 which led to the last conference (which coincided with the launch of policies) in 2009.  Peter emphasised the point that the issue of academic conduct (and dealing with plagiarism cases) is fundamental to the academic integrity of the university and the qualifications that it offers.

Each day of the symposium had three parallel sessions which comprised of three different workshops.  Each workshop covered a slightly different aspect of academic conduct.  I'll do my best to present a quick summary of each one.

Keynote: Carol Bailey, EFL Senior Lecturer

Carol Bailey, who works as an English as a Second Language lecturer at the University of Wolverhampton, gave a keynote that clearly connected with many of the challenges that the symposium aimed to address. 

One of Carol's quotes that I particularly remember is a student saying, 'I never wrote such a long essay before'.  This is a quote that I can directly relate to.  It also relates to the truth that academic writing is a fundamentally challenging endeavour; it is one that requires time and experience.  To some, the process of writing can be one that is both confusing and stressful.   Students might come to study having experienced very different academic approaches to the one that they face either within the Open University or within other UK institutions - situations where the teachers provide all the resources necessary to complete study, situations where access to information technology may be profoundly limited.

When it comes to study, particularly in distance education, writing is a high level fundamental skill that is tested from the very start of a module.  Students need to quickly grasp the idiolect of a discipline and appreciate sets of subject words to begin to appreciate what is meant to become a part of a 'discourse community'.  It takes time to develop an understanding of what is meant by the 'casual elegance' of academic writing.

There is also the tension between accuracy and personal expression.  When faced with new study challenges where students are still grappling with the nuances and rules of expression, misunderstandings of what is required can potentially lead to accidental academic misconduct.  The challenge of presenting your ideas in your own voice is one that is fundamental to study within the Open University.

Hide and Seek : Academic Integrity

Liz McCrystal and Encarna Trinidad-Barnes ran what was my first workshop of the symposium.  The premise of this workshop was that 'Information is hidden and we need to seek it out'.  Encarna opened with a question, which was, 'what do you understand by academic integrity?'  Some answers included: honesty, doing it right, following academic conventions, crediting other people - all these answers resonated with all the participants.

We were then directed to some group work.  We were asked a second question, which was, 'how do you find information [about academic integrity]?'  Our group came up with a range of different answers.  Some of them were: official notes offered to tutors by module teams, the developing good academic practice site (OpenLearn version), assessment guides (also provided by the module team), helpful colleagues and representatives of module teams.

Another question was, 'when would you expect students to look at or be directed to the information?'  Answers included: ideally part of the induction process, before the first assignment, feedback from an assignment, tutorials (and associated connections with the on-line forums).  One perspective was that issues surrounding good academic practice should be an integral part of the teaching (and learning) that is carried out within a module.

A final question that I noted down was, 'is it clear what academic integrity is?'  The answer that we arrived at was information is there, but we have to actively seek it out - but there's also a responsibility by the university and for those who work for the university to offer proactive guidance (for students) too.

A useful resource that was mentioned a couple of times was Writing in your own words (OpenLearn), which contains a very useful podcast.

Plagarism: Issues, Policy and Practice

The second workshop I attended was facilitated by Anne Martin from the Faculty of Health and Social Care.  In comparison to the first workshop, this workshop had a somewhat different focus.  Rather than focussing on how to find stuff, the focus was on the importance of policies and practice.  Key phrases that I noted included: university and policy context, definitions of terms and the importance of study skills.

On the subject of process, there was some discussion about the role of a university body called the academic conduct office.  The office accepts evidence, such as reports (from plagiarism detection tools), explanations from students, script feedback, whether additional support has been arranged for a student.  An important point was made that students always have the right to appeal.

One of the (very obvious) points that I've noted is that there is no one 'gold standard' in terms of detecting academic conduct issues (there are also different ways of dealing with the issue).  The role of the associate lecturer (AL) or tutor is just as important as automated tools such as TurnItIn (website) and Copycatch. 

Technology, of course, isn't perfect, but technology can be used to highlight issues before they may become significant.

Fuzzy Lines: Determining between good and bad academic practice

The third and final workshop of the day was facilitated by Arlene Hunter and Lynda Cook.  When faced with a report from a plagiarism detection system (such as TurnitIn) it's important to ask the question of 'what has happened here?'  Very often, things are not at all clear cut.  The reports that we are presented with can be, without a doubt, very ambiguous.

During this session I was introduced to some different ways to characterise or to think about evidence that relates to academic practice.  Examples include poor paraphrasing and shadow writing, excessive use of quotations, and the use of homework sites and social networking tools.  (I now understand shadow writing to be where a writer might use different words but uses almost the same structure of another document or source).  I also remember that were was some discussion that related to the university social networking policy.   

In many (it not most) situations there is no distinct line between poor study skills and plagiarism.  A point was: if in doubt, pass it onto the academic conduct office.  On the other hand, it is an imperative to help tutors to help students to focus on developing academic writing and literacy skills.

Plenary

The final session of the day was a short plenary session which highlighted many of the issues that were brought to the fore.  These included the tension between policing academic standards whilst at the same time helping students to develop good academic practices.  There was also some debate that related to the use of tools.  The university makes use of plagiarism detection tools at the module team level and there was some debate as to whether it might also be useful to provide access to detection software to associate lecturers, since they are arguably closer to the students. 

Another challenge is that of transparency, i.e. how easy it is to get information about the policies and procedures that are used by the university.  It was also mentioned that it is important to embed the values of good academic practice within modules and that the university should continue, and ideally do more, to support its associate lecturers when it comes to instilling good academic practice amongst its students.  An unresolved question that I had which related to supporting of students whose English is a second language was touched on during the second day.

All in all, it was a useful day.  Of the two days, this first day was the one that was more closely aligned to the challenges that are faced by the tutors.  What I took away from it was  a more rigorous understanding and appreciation of the processes that have been created to both support students but also to maintain academic integrity.