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David Appel

Significant new technologies

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Edited by David Appel, Monday, 4 Mar 2013, 22:49

(h817 - block 1, activity 16)

Working in a organisation which is not primarily focused on education, none of the emerging techonologies mentioned in Johnson and Adams (2001) had yet had a significant impact on training.  There is however a lot of potential in most of them for learning and teaching in the travel industry and I would like to highlight the follwoing three technologies.

1. Tablet computing

Many of our learners need to be on the road quite a lot to do their job:

  • they are usually responsible for several geographically distributed destinations
  • they often rotate destinations from holiday season to holiday season
  • they need to be close to customers who are travelling themselves

Because tablets are highly mobile and combine most of the functionalities of laptops and smart phones and in addition can also be used to present products like for example excursions to customers using text, pictures, and videos, etc., many of our staff at the destinations are equipped with tablets.  Therefore it is only logical that we are currently looking into improving our software courses for tablets.  

With a colleague, I am currently looking into an interesting new feature - though not restricted to mobiles - which will be released with the next version of Adobe Captivate.  It will enable learners and trainers to communicate via Twitter from within a Captivate eLearning module.

It works by registering a Twitter account when publishing the course.  This then allows you to tweet questions about each slide. When students launch the course, they can review and reply to the questions you have tweeted. Likewise, they can tweet questions to you.

This really could add an exciting social context to programed elearning content.  

For those who are interested, have a look at the short demos of the Twitter Widget via YouTube:

Part 1: http://www.youtube.com/watch?v=X6FeQ_g3RaE&feature=share&list=UULpsk3UF7lh5l9fVkLIqu6g
Part 2: http://www.youtube.com/watch?v=Z0Mf8BYFpSs
Part 3: http://www.youtube.com/watch?v=bBzPz9eKqAU&list=UULpsk3UF7lh5l9fVkLIqu6g
Part 4: http://www.youtube.com/watch?v=8WNwtuhKLBU


2. Learning analytics

Our organization has only recently introduced a new business analysis system. Its primary focus is analysis of financial data, but the critical business needs seem to be more or less covered by now and the team supporting the application has gained enough know how to plug in other systems and source their data.  Once there is a sufficiently solid database it would be very interesting to combine it with data from our VLE and create reports to measure the effectiveness of learning initiatives.


3. Augmented reality

There are obvious opportunities for the tourism industry to use augmented reality, e.g. provide locations with additional information such as historical maps or interactive audio visual content.  But of course I can also think of similar usage for educational purposes, e.g. to teach expert destination knowledge.  In this highly competitive market, the ability to offer niche advice is a key factor for a tour operator and AR could be a way to contextualize such knowledge.

References

Johnson, L. and Adams, S. (2011) Technology Outlook: UK Tertiary Education 2011–2016, NMC Horizon Report Regional Analysis, Austin, TX, The New Media Consortium; also available online at http://www.nmc.org/ publications/ technology-outlook-uk-tertiary-education (accessed 3 March 2013).

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David Appel

Exploring connectivism

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Edited by David Appel, Monday, 4 Mar 2013, 22:43

(h817 - block 1, activity 13)

With his proposal of ‘Connectivism’ as a new learning theory for the digital age, George Siemens addresses limitations of such well-established theories like behaviorism, cognitivism, and constructivism which fall short of explaining how knowledge is being created, distributed and acquired in the internet.

The basic assumptions regarding knowledge and the ways it is acquired need to be reassessed with the impact of innovative technologies which lead to a rapidly evolving information ecology: knowledge is abundant, has a shrinking half-life, is developed, shared and acquired in networks and cognitive processes which used to be performed by the learning individual are increasingly supported, supplemented and/or replaced by technology.  

These developments call for new approaches to understand and describe how learning is happening in a a changed information ecology.  Their focus needs to move from the principality of learning individual to the learning network, from the skills of acquiring knowledge to the skills of evaluating knowledge and establishing relevant connections to keep up with the incessant evolvement of relevant knowledge. Siemens assumptions for his theory of connectivism can be opposed to those of behaviorism, cognitivism, and constructivism as below:

constructivism

References
Siemens, G. (2004) Connectivism: A Learning Theory for the Digital Age [online], http://www.elearnspace.org/ Articles/ connectivism.htm(accessed 20 February 2013)

 

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David Appel

An elearning theory?

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Edited by David Appel, Monday, 4 Mar 2013, 23:08

(H817 - block 1: activity 9)

What is a scientific theory?

I was looking at several definitions of ‘scientific theory' found that two attributes are essential to most of them:

  1. It explains specific phenomena of the world and does so by predicting future observations of these phenomena
  2. It adheres to an explicit methodology which allows anyone (mastering this methodology) to either provide further evidence (verify) or refute (falsify) it. By definition, a scientific theory must not be irrefutable.

What is specific about a theory for elearning?

A theory of elearning should explain and predict the specific phenomena called ‘elearning’ (any kind of electronically supported learning and teaching) and must therefore be part of a theory of pedagogy, the science of education.  So when a theory of elearning predicts the outcome of applying electronic means to support learning, it should do so in pedagogic terms, i.e. in how far it aids the development of skills or knowledge.  Furthermore, such a theory should establish a common set of measurements which allows the comparison of different elearning approaches.

I think it is also noteworthy that theory is often contrasted to practice, and that the latter usually precedes the former.  That an elearning theory aims at explaining something which is already in practice means that it is possible to be a practitioner without a respective theory, but also without the benefit of a common set of terms to evaluate different approaches.

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David Appel

Innovation in my context

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Edited by David Appel, Wednesday, 27 Feb 2013, 19:12

(H817 - block 1, activity 8)

As part of activity 8 in block 2 of H817 I have been thinking about innovation at my workplace.

Do you sense that your innovations (as supporters of learning) have been valued, encouraged, supported?

I am facilitating the adoption of new IT applications in our organization.  We are a team of two people supporting several such projects and naturally our possibilities do not always meet the needs.  There is clearly potential for using more elearning technology to increase our efficiency and reach a wider (and geographically distributed) audience and we are stubbornly suggesting such innovations.  One of the biggest issue we encounter when trying to implement such innovations: initiators of technological innovations often are different people than those who are most affected by them.

What evidence do you have to support your view?

Management and governance of IT projects in our organization focus very much on delivery while training and adoption tend to get underestimated or even neglected.  However, the importance of preparing users for change and helping them adopting new systems and processes in order to realize the full potential of innovations, is acknowledged - one reason why I am attending H817 smile

How widespread is innovation in your organisation?

The travel industry has completely changed over the last ten years due to technological innovations: online booking and interactive travel forums like TripAdvisor have made the traditional travel agency redundant.  On the other hand, these innovations have also opened up very interesting new business options.  Innovation is therefore hot topic with two faces in my organization.

Are there policies or statements that relate to innovation? If yes, how are they implemented?

There are such policies in place and they are implemented via dedicated management training courses to recognise external trends and opportunities and understand their implications for the business.

What implications, if any, does this have for your attitude towards innovation?

It is interesting to see how an organization copes with change. For me personally it is  already quite an effort to keep up at least with those innovations I think are relevant to me (not to mention innovations I have not even noticed).  For a bigger company with structures and processes established over many years, this is challenging to say the least.

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David Appel

Innovation drivers for elearning projects

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Edited by David Appel, Monday, 4 Mar 2013, 23:08

(H817 - block 1, activity 7)

1. What drives innovation?

Innovation understood as ‘doing something different’ can have very dissimilar drivers. Three of them concerning education are:

  • Ethical drivers: Education is considered as a basic human right and stated as such in article 26 of the Universal Declaration of Human Rights.  Any innovation - technical or other - which helps to making education accessible to a wider audience which has previously been excluded from it should naturally find a driver in the governments, institutions, and otherwise organized individuals who claim to to adhere to this declaration.

  • Economical drivers: Innovations can help reducing costs of providing education, offer new opportunities to attract learners and gain market share, or raise an institutions profile.  As educational institutions are acting in a more and more competitive environment, the capability of influencing these factors will necessarily favor respective innovations.

  • Emotional drivers: Change is usually embraced by some and rejected to others. Curiosity, inquisitiveness, fear can help or hinder innovations.  This is especially relevant in the educational context, because changes usually not only create new training needs which need not only be met for those who are keen to learn, but - more challenging - for those who have difficulties keeping pace with technological developments.

2) Does an innovation have to be useful for the learners?

Innovations are not necessarily useful to the learners. Economical drivers might lead to innovations which are beneficial to learners (lower fees, broader access, higher quality, better support, etc), but need not necessarily be. A good example was given by Alessandro Saroli in the tutor forum: advanced learning analytics can lead to institutions/tutors focusing on successful learners and trying to avoid statistically weaker (in whatevher respect) ones.

3) Should innovation lead to far-reaching changes in practice for the learners or the teachers? Or both?

It very much depends on the context whether innovations lead to far-reaching changes in practice and who is affected by it.  But according to my undestanding of innovation (see blog entry of  11 Feb 2013), it should have at least lead to a change in a learning-relevant area.  To judge this, I did find John Baglow’s approach (in H817 forum) to use criteria of other, established learning situations, as for example from Jones, B.F., et al. (1995) for classroom teaching:

  • learners should be engaged in authentic tasks

  • assessments should be based on learners’ performance of real tasks

  • learners should be interacting with each other

  • they should work collaboratively

  • the teacher is a facilitator in learning

  • learners learn through exploration

If one of these areas undergoes a change in common practice it can be called an innovation - affecting the learner, the teacher, or both.

References

Jones, B.F., et al. (1995) 'Plugging In'

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David Appel

Innovation vs. improvement vs. invention

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Edited by David Appel, Wednesday, 27 Feb 2013, 19:14

(H817 - block 1, activity 5)

In order to judge OpenLearn by wikipedia’s definition of ‘innovation’, I found the distinctions between ‘innovation’ and ‘invention’ as well as ‘improvement’ quite useful:

“Innovation differs from invention in that innovation refers to the use of a better and, as a result, novel idea or method, whereas invention refers more directly to the creation of the idea or method itself. Innovation differs from improvement in that innovation refers to the notion of doing something different (Lat. innovare: "to change") rather than doing the same thing better.”

In terms of ‘innovation’ as doing something different rather than doing the same thing better, OpenLearn is not innovative where it is about making course materials available free and online.  For this purpose it is using new technology to improve access to knowledge and learning materials which help to acquire it.  Here it particularly meets the needs of what McAndrew call the ‘volunteer students’ who are “most interested in more content, tools for self-assessment, and ways to reflect on their individual learning” (McAndrew et al. 2010).

On the other hand, looking at the second type of student, the ‘social learner’ who is mainly interested in  engaging in discussions with like minded people, OpenLearn can be innovative if it succeeds in establishing new communication settings.  In this case it would advance the shift from the supply-push mode of traditional learning environments towards a demand- pull mode of a more collaborative learning practice (Seely Brown, J. and Adler, R. 2008). However as Nuala really neatly sums up her experience (similar to mine) this seems not yet to have happened.

If OpenLearn eventually does establish itself as a forum for social learning, it might also become an enabler of invention, a place where ideas or method itself are being created.

The Openness of OpenLearn
As already stated, OpenLearn offers openness primarily in terms of accessibility and flexibility: the course materials can be accessed from anywhere and at any time by an unlimited audience. It certainly does also serve as an experimental base of new course materials and technologies, but the fact that the larger part of available funding has been used for the initial setting up of OpenLearn, openness in terms of innovation and change might be limited.

Challenges of conventional assumptions about paying for higher education modules

If knowledge and the respective courses and materials to acquire it are available free of charge and - even more important - is more and more developed in a technology enabled collaborative environment, the traditional function of an educational institution as producer of such content might eventually become superfluous. What I think will still be needed - and probably even more so - are supporting and commonly accepted assessment and accreditation services. These (payable) services might best be provided by effective users or “established practitioners”  (Seely Brown, J. and Adler, R. 2008).


References

McAndrew, P., Scanlon, E. and Clow, D. (2010) ‘An open future for higher education’ [online], EDUCAUSE Review Online, (EQ) 33/1, http://www.educause.edu/ ero/ article/ open-future-higher-education (accessed 8 February 2013).

Seely Brown, J. and Adler, R. (2008) ‘Minds on fire: open education, the long tail and learning 2.0’, EDUCAUSE Review, vol. 43, no. 1, pp. 16–32; also available online at http://net.educause.edu/ ir/ library/ pdf/ ERM0811.pdf (accessed 8 February 2013).

 

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David Appel

Reading an article and searching for relevant references

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Edited by David Appel, Wednesday, 27 Feb 2013, 19:15

(H817 - block 1, activity 4)

The assignment of activity 4 was to select one of the projects mentioned in Seely Brown and Adler (2008), Minds on fire: open education, the long tail and learning 2.0 and use the internet to find more information about it, i.e. if the project is still running, if any more papers have been written about it since the Seely Brown and Adler paper was published and if it has been adopted by users other than those in the original institution where it was developed.

I chose to search for references to MIT OpenCourseWare Initiative and started my research with the MIT OpenCourseWare website where one can find an overview on the history of the project and its current status.  MIT published the first proof-of-concept site in 2002, at that time containing 50 courses, today it offers materials of 2150 courses and has reached 125 million visitors from all over the world, averaging 1 million visits each month.  Of the visitors, 9% are Educators, 42% MIT students, and 43% are self learners. More statistics can be found in the monthly snapshot reports published on the site.

Searching the OU Library returned many articles discussing the various aspects of the project.  While publications of the early years of the project focus on background, purpose and the event of launching the project as such, more recent publications are reflecting its impact on higher education in general and try to explore further developments.  The change of topics in when dealing with MIT’s OpenCourseWare initiative and the increasing number of publications in the last three years indicate that it has reached a point where interest is no longer restricted on this specific project but beyond that on it’s more general implications.

References

Seely Brown, J. and Adler, R. (2008) ‘Minds on fire: open education, the long tail and learning 2.0’, EDUCAUSE Review, vol. 43, no. 1, pp. 16–32; also available online at http://net.educause.edu/ ir/ library/ pdf/ ERM0811.pdf (accessed 8 February 2013).

MIT OpenCourseWare (2012) Home Page [Online]. Available at http://ocw.mit.edu/index.htm (accessed 8 February 2013)

 

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David Appel

How are blogs being used to assist the publication of research?

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Edited by David Appel, Saturday, 9 Feb 2013, 18:10

(H817 - block 1, activity 3)

Myself not being engaged in any academic or scholarly environment, I was first surprised to learn that blogging is of only marginal significance as a means to assist the publication of research.  Taking on the commonplace of the academic’s pressure to publish I would have expected that blogging would be the much sought after opportunity to publicize one’s ideas and findings.  Furthermore, as convincingly described by Weller in his introduction to ‘The Digital Scholar: How Technology is Transforming Scholarly Practice’, blogging offers many more opportunities for researching and developing ideas: at any stage it is possible to share early thoughts with a community of peers who can provide feedback and link into an extended and creative debate or open up new sources of information, methods and technology (Weller, 2011).

About this reserve in blogging among academics I found Kirkup’s empirical study enlightening: in the statements the twofold face of blogging becomes apparent: the formally less restricted blog does allow for a more personalised and subjective content and language, in fact it encourages the creative play with different identities, but is at the same time perceived as not getting much academic credit, but moreover endangering the academic's reputation (Kirkup, 2010).

Though blogging might not (yet) be recognized as a valid form of academic publishing, its biggest potential I can see in the collaborative aspect as described in the example of Cloudworks by Conole (Conole 2010).  At my own workplace we have been trying to getting a blogging platform off the ground to facilitate informal communication and collaboration.  While some colleagues have been active in quite fruitful conversations, others did not really buy into it.  The active ones were mostly those people who also act as opinion leaders in other environments while talking to some of the latter ones has revealed that even if they were maintaining a blog themselves privately, they did not feel comfortable blogging in at the workplace, very much for the same reasons stated by Kirkup (Kirkup, 2010).

References

Conole, G. (2010) ‘Facilitating new forms of discourse for learning and teaching: harnessing the power of Web 2.0 practices’, Open Learning, vol. 25, no. 2, pp. 141–51. [Online] Available at:http://oro.open.ac.uk/21461/2/9735BAEE.pdf

(Accessed 8 Feb 2013)

Kirkup, G. (2010) ‘Academic blogging, academic practice and academic identity’, London Review of Education, vol. 8, no. 1, pp. 75–84. [Online] Available at: http://oro.open.ac.uk/20714/1/Academic_blogging_ORO.pdf

(Accessed 8 Feb 2013)

Weller, M. (2011) The Digital Scholar: How Technology is Transforming Scholarly Practice London, Bloomsbury Academic. Available online at:

http://www.bloomsburyacademic.com/view/DigitalScholar_9781849666275/book-ba-9781849666275.xml

(Accessed 8 Feb 2013)

 

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