OU blog

Personal Blogs

Picture of Ashvin Mohindra

Obtaining Post Grad Certs from the OU

Visible to anyone in the world

When contacting the Ou to obtain my Post Grad Cert little did I know that the OU business dept is terrible at understanding and knowing how to help and direct students on how to obtain them.  The bus dept can provide you a module certificate but that's it.

For any real sense and support you need to contact the Qualifications and Ceremonies dept by emailing them on Acc-gen@open.ac.uk and following it it by phoning +44 1908 65303.  They will ask for your PI or Student ID number and from here they can help you get your certificate/s.

Important to note is that as soon as you finish your course you need to request the cert. Then if you do not receive it within 3 months you need to contact the OU Qualifications and Ceremonies dept to chase them for it. If you do not receive it within a year then the policy is is that they will charge "try" and charge you for the cert which is currently a fee of £40. 

The OU sends out its certs 2nd class mail and not recorded so has no proof of receipt or delivery that they certs have been sent and must be a cost saving approach, as they expect that the post is 100% perfect every time, which can be argued as incorrect and unrealistic.

In my case I'm having to chase and follow up to obtain my certs which I never have rcvd and have to lodge a complaint with the Uni about this matter... I will wait to see if they see reason or if I have to take the matter to the Dean as having to pay almost 20k for an MBA that is triple accredited I do expect my certs and not to have to pay for them again because the Uni is too cheap to send them out as recorded deliveries. 

Permalink 2 comments (latest comment by Darren Drapkin, Friday, 17 May 2019, 18:39)
Share post

This blog might contain posts that are only visible to logged-in users, or where only logged-in users can comment. If you have an account on the system, please log in for full access.

Total visits to this blog: 393