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Heuristic?!

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A heuristic evaluation is a usability inspection method for computer software that helps to identify usability problems in the user interface (UI) design. It specifically involves evaluators examining the interface and judging its compliance with recognized usability principles (the "heuristics"). Wikipedia

I've honestly never heard the word heuristic before (and I know a lot of words!)

Once more I am up against an OU activity task which I barely understand and feel utterly ill equipped to complete.

Our group project has done what many projects seem to do - rapidly mushroomed from being something theoretical and distant into being a fully fledged and almost complete project. After weeks of discussions and foundation work the actual thing feels like it has suddenly appeared. And now I am supposed to go and use it and find everything I can which is wrong with it!

There are a number of problems with this!

1. My personality means that I neither like to receive or give anything which can be perceived as criticism! Rob, my team mate, has done a phenomenal job and the tool created is looking really good. Are there things I would change if I had both full creative control and vastly improved technical skill - of course. Is there a single thing that I think is sufficiently bad that I want to create extra work and further debate - NO!

2. The 'heuristic' templates are complicated! I am unsure - even having read them all a few times - whether we are looking for broken links, unclear instructions, design features we don't much like, things we wish were there but aren't, things we wish weren't there but are.... it seems we have to connect every little quibble with some theory. This is making the whole task seem impossible.

3. Time is short. We need to get this done so only small things can realistically be changed. But I don't know what is small and what isn't because I have not got the faintest idea how this tool was built! It is not an exaggeration to say my heart leapt when it became obvious that Rob was a Moodle expert. (Cut me some slack though - I made the original template of the website!)

4. The site looks good. Any issues I have with it don't seem to fit the dominant heuristic model about usability. (Again - what exactly does it mean?!)

Anyway - I shall try to work it out.... again! And I also want to get a bit more done on my personal reflections about this project. I keep reminding myself that this accounts for 72% of the overall grade! ha


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