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Christopher Douce

AL development in Computing and Communications

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Edited by Christopher Douce, Tuesday, 30 Apr 2024, 15:13

I work with a number of colleagues from the School of Computing and Communications AL development group. The aim of this group is to setup and organise professional development events for tutors who teach on computing modules.

What follows is a set of session titles that I shared with the group during a meeting.

The list begins with a couple of essential ‘old favourites’. I have also taken the liberty of adding a couple of headings that emerged from some of our group discussions. Due acknowledgements are provided at the end of the list.

If you are a tutor within the school, and have opinions about what might help you, then please do get in touch; a part of my role is to politely agitate for effective and useful professional development sessions.

Session titles or topics

Correspondence tuition – Providing effective feedback and marking is an essential part of the tutor’s role. Sessions that enable the sharing of practice are always helpful. In the past I’ve facilitated sessions about how to deliver quality feedback whilst at the same time working quickly and efficiently.

Delivering online tutorials – Although the university has a dedicated team that is about using Adobe Connect, it can be useful to discuss online teaching and online tutorial pedagogy from a school perspective. Tutor in computing might use screen sharing to demonstrate software and show how programming problems are solved. Speaking with fellow tutors can also spark new ideas.

Programme and qualification updates – In some AL development sessions the director of teaching or head of school have provided updates about changes and enhancements to curriculum. There are plans to introduce new programmes, and the degree apprenticeship structure has recently changed. There may also be an opportunity to talk about what is meant by the ‘computing and a second subject’ qualification.

“What do you need?” focus group – Whilst staff tutors are well placed to gather up ideas about what types of professional development might be useful, it is best to hear from tutors directly by asking the question: “what do you need?” The could be run in the form of a focus group, to gather up new ideas that could feed into future professional development events.

Exploring CPD opportunities within the school and the university – CPD is, of course, an abbreviation for continuing professional development. This interactive session would be about sharing experiences of participating in different types of CPD activities. The university can offer a lot: fee waivers, an AL development fund, selected funded study of certain modules, and the Applaud scheme which relates to FHEA membership.

Maintaining work life balance – Every tutor has a different level of workload; tutors may tutor on a single module, or may teach on a complex portfolio of related modules. Sessions which have addressed individual wellbeing and welfare have often been well received. Such a session could be about how to manage workload, especially during periods of high intensity where there can be a lot of marking to do in a short amount of time.

Making the skills audit work for you – The skills audit, which is going to be combined with everyone’s CDSA, is a process that is new to everyone. It is a way to signal your potential willingness to increase your overall employment with the university. The school has defined what is called a ‘controlled vocabulary’ which should be used to summarise your skills and abilities.

Running individual support sessions – From time to time, one-to-one sessions with students can be really helpful to get students back on track. Requests for an ISSS (as they are known) can come from the student support team, your student, or yourself. I’ve never received any training about how to run one-to-one sessions. My sense is that running a really effective individual support session is a skill. A session to share practice may well be useful to some.

Supporting transitions – What I mean by a transition is the movement from one state or level of study to another. Students transition from non-study to study when they begin level 1 studies, or move from level 1 to level 2. Equally, there may well be a state of transition from study to graduation.

Dealing with challenging situations – I’ve included this session idea, since I once attended a really useful session which took place in the former Gateshead regional centre. The session provided tutors with some tips and techniques about how to support students, and gain a sense of perspective when facing some challenging situations.

Other session ideas:

Understanding what the SST does – Some really effective sessions in the past have been sessions that have been about the work of the student support team. Member of the SST can often provide a lot of really helpful advice about how to respond to certain situations.

Introducing the careers service – The careers service is a really helpful service that students can access to, but tutors don’t often know much about the work they do. There is an opportunity with a careers centric session to discuss how modules relates to practical employability skills, and how modules (and tutors) can help to support these.

What happens in module results panels? – After the final TMAs are returned and the deadline for the examinable components (an EMA or an exam) are hit, results are collated and fed into a standardisation process. There is then something called a module results panel, which then feeds into an exam board meeting, where there is an external examiner. What happens within all these meetings? Knowing a bit more about what happens may help us to reassure students.

Monitoring – Every tutor’s correspondence tuition is monitored. Monitoring takes place at different levels depending upon how long a tutor has been working for the university for. A session about monitoring could allow students to share experiences of monitoring, and of being monitored.

Dealing with plagiarism and generative AI – This session could be facilitated by an academic conduct officer who is familiar with the OU’s polices and processes. This session could be used to share practice and experiences which relate to cases of potential academic conduct and plagiarism.


Many thanks to everyone who is a part of the C&C AL development working group. There is an implicit link here to the STEM AL Induction working group, which I’m also a part of. This article can also be read in conjunction with a summary of a ‘top ten tips’ induction session that I have co-facilitated for the last few years.

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Christopher Douce

Windsor AL staff development conference

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Edited by Christopher Douce, Wednesday, 25 Oct 2017, 11:51

In June 2017 I attended the Heathrow and Windsor staff development event. Like other events that are run by the AL support and professional development (ALSPD) team, this was a residential event, which meant an overnight stay. The evening comprised of a meal and an opportunity to network with fellow associate lecturers and to participate in a number of activities that allowed us to share practice.


The main conference day comprised of a faculty specific sessions followed by two cross-faculty AL development sessions that everyone could choose from. There appeared to be a good mix of presentations, which included a talk about professional recognition (which relate to fellowship of the Higher Education Academy), updates about a new teaching tool called Adobe Connect, and how to apply for new associate lecturer vacancies.

The faculty session began with a short talk about a professional development initiative called By ALs For ALs (which I hope to blog about later at some point). This was followed by a breakout into different rooms depending upon the ‘schools’ that tutors were affiliated to.

I led the School of Computing and Communications session, where I shared a number of updates (thanks to slides that were prepared by the head of school). Key points included plans for the updates to the Group Tuition Policy, and the recruitment for new modules. In my school, two new modules are: TM111 and TM112, which are new introduction to computing modules, replacing a larger 60 point module.

Workshop: delivering excellent correspondence tuition quickly

In the afternoon, I facilitated two cross faculty workshop sessions which had the title: Delivering excellent correspondence tuition quickly: is it possible and how do we do it? This session had a big and deliberately provocative title, and relates to a subject that is really important to me: I’m very mindful of the importance of delivering effective correspondence tuition.

Here is the abstract of the session: Correspondence tuition takes a lot of time. Delivering excellent correspondence tuition is both an art and a challenge, but how we can try to deliver excellent correspondence quickly? This session is open to anyone in any faculty and is all about sharing experiences and uncovering correspondence tuition techniques to make things easier for ourselves. If you are a new tutor and would like to learn some useful tips and techniques, then do come along! If you are an experienced tutor and would like to share your experience with others, you will be especially welcome too! You will hopefully come away with an armoury of techniques that you can apply with your next TMA. An outcome of the session will be a useful resource that will be shared to everyone after the AL conference.

To prepare for the session, I wrote a PowerPoint presentation. I also designed the session to be as interactive as possible since I felt that I wouldn’t have all of the answers, and that it was important to listen to the views of tutors. To give a feel for the session, here is a quick summary of all the slides that I had prepared.

Summary of session presentation

After a quick introduction, I asked a series of questions to elicit thoughts about how to define excellent correspondence:  What do you think is important? What should be included? What tone should you adopt? What really matters in your subject or module? Where does feedforward go?, and Where does feedback go?

Next up was a slide that described some research by a former colleague called Mirabelle Walker, who wrote a paper entitled ‘An investigation into written comments on assignments: do students find them usable?’ This paper was an OU study which conducted an analysis of over 3000 comments on 106 assignments in 3 modules. Different comment types were identified: content, skills development, motivating (and demotivating!), mention of future study, references to resources.

Some research

A key factor was depth of comments: indication of a problem, correction of a problem, correction along with an explanation. .Motivating comments offered identification, amplification relating to the praise, explanation as to why something is good. In terms of the analysis, these came out as indication (33.3%), amplication (56.1%), explanation (10.6%). Another type of comment was skills development comments, where were analysed as follows: indication (7.7%), correction (78.8%), explanation (13.5%)

A key point that I had on the slide was the comments aimed to bridge gaps of understanding, i.e. they are intended to move things along. I also posed a question to everyone: is there anything that your module team can help with? The implication of this is: if there is something that a tutor think that a module team can help with, then it is really important to get in touch and to let them know.


For the next bit of the slide, I presented a set of questions across two slides. The first slide had the title: How do you do your correspondence teaching? The questions were: Where do you do your marking? What do you do before you start? Do you have a routine? If so, what is it? Do you have a strategy or an approach?, and What do you tell your students?

The second slide had the title: Doing things quickly… or using time efficiently. It had three key questions: (1) What would be your biggest tip for a new tutor? (2) What would be your biggest tip for a fellow tutor? (3) What would you put in a resource for a tutor?


Towards the end of the session, I shared set of eleven personal marking tips and opinions. The idea of sharing these personal views was to consolidate all the discussions; the tips and any differences in opinions about them could facilitate further discussions. 

My marking tips were: (1) check on the tutor forum to see what other tutors are saying, and whether other tutors have any issues with the scripts that students have submitted, (2) create a TMA summary template using comments that have been given to a student as a part of an earlier TMA, similarly (3) take time to look at the previous TMA (PT3) summaries. (4) to ensure consistency, mark a question at a time (unless your module assessment structure suggests it might be easier doing something different) (5) use a computer that has multiple screens; this way you can see different views of the work more easily. (6) don’t agonise over individual marks; use your marking instincts and commit to something; you’ll invariably be right.(7) when giving feedback, explain why things are assessed (what is it assessing) (8) offer pointers beyond boundaries of the module; this may help students to understand the assessment structure. (9) Proactively tell students how marking are going either by email, or by a forum, or both! (10) Always praise effort, not the score. And finally, (11) if it is apparent that a student is having real problems, you can always recommend running a special session.

Discussion summary

During each of the two workshops, I captured some of the key discussion points by making notes on a flipchart. What follows is a brief summary of some of the main points captured from each of the two groups.

Group one: excellent correspondence tuition can mean timeliness, i.e. returning things quickly so the students can benefit from the feedback. Sign posting is considered to be important, as is being specific. It is important to acknowledge effort, and to stretch students. It is also important to manage their expectations. 

An interesting approach is to ask them leading questions, or to present a series of questions. It is useful for tutor to do some monitoring (to help with module quality control). Feedback should be personalised, and should be concise and precise. Use positive language. Other thoughts included defining what is meant by learning success, or setting a learning goal for the future. Finally, use the KISS principle, which means: keep it simple. Also use a ‘feedback sandwich approach’ that emphasises the positive.

Group two: the feedback should be personalised for the needs of students, so it can help them to progress. Feedback should be detailed, but not too detailed. It is also (of course) important that tutors follow the marking notes (and refer to the learning outcomes) that have been provided by the module team. Offer students some priorities in terms of things to work on. As well as be encouraging, give students three (positive) points of advice, and offer signposts to the things that they can do to improve.

Also, do contact the students if we need to. Offer pointers to encourage them to look forward to different parts of a module and explain how the different parts are connected together. In terms of tone, emphasise what needs to be done to move forward. Be professional, and also do comment on study skills, such as referencing. Explain module ideas and correct terminology. Offer feedforward comments with reference to the final assessment and accompanying learning outcomes.

The second group also had some very practical suggestions: tutors should encourage students to become familiar with the assignment submission process by submitting a dummy eTMA. Another point was about the use of discussion forums to share information (and, perhaps, even notes that relate to the module). 


There was a lot of discussion that took place during both of the two workshop sessions that I facilitated. These notes are drawn from the plenary sessions that I ran. Another thought is that the points that I have presented here are, of course, influenced by my own experiences as a tutor. Different tutors at the same sessions may have come away with a very different view about what was discussed, and that is something that is okay: every time we go to one of these professional development sessions, invariably we pick up something new.

The biggest thing that I have, personally, taken away from the session is the thought of: ‘offer the students three key points when you give them feedback; offering more than three points has the risk of overloading them’. This comment relates to the assessment summaries which are used to offer feed-forward guidance, rather than feedback which is directly left on a student’s script. This is a thought that I have thoroughly taken on board within my own practice as a tutor on a Computing and IT project module.

I came away with another thought: I felt that the use of Mirabelle’s research really helped to contextualise and explain our academic practice. This got me thinking: perhaps I could do a literature review of research that relates to correspondence tuition. Whilst I certainly could do that (I’ve made a note!), there are other things that I need to get on with. One of those things is a summary of another professional development event that was held in Leeds.

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