Hi Adam, yes I agree that 'responsibility' comes up and that is what I come across even before people start to look at the tools - eyes glaze over on the discovery that there are many tools and lengthy guidelines and they'll conclude that it is potentially not worth the effort for them or the client ... in certain contexts - sports have strict guidelines relating to accessibility, as do places of education ... workplace education is another matter and I sometimes wonder if people just don't think there could possibly be anyone in their workforce who could have a disability that would prevent them using the internet ... otherwise how could they do their job. A number of charities have paid for an insightful video that introduces the viewer to a dozen or so people with disabilities in the workplace to understand where assistance and support comes from. We should remember that many have been on top of this themselves, often being early adopters of the technology for the benefits it brings to them - they don't need help necessarily, but could probably show you a few things if you need to personalise a browser.
I've had an incling that Engestrom has something interesting to say and I've misquoted him and convinced people that it means x, when it actually means y with no one wanting to correct me. As I indicated above to Christopher I wanted to crack this once and for all, especially as I am in the final weeks of the MAODE.
This therefore is essential reading. Find a case history that you might be familiar with and take it from there. These are thorough case studies from beginnign to end of consultancy like projects he and his team have undertaken for, amongst others, a TV production company, a court, a regional health service in Finland - so hospitals, specialist clincs and GP surgeries ... courts and think and several others.
Engeström.Y (2008) From Teams to Knots: Activity-theoretical studies of Collaboration and Learning at Work. Learning in doing: Social, Cognitive & Computational Perspectives. Cambridge University Press. Series Editor Emeritus. John Seely Brown.
This brings it up to date.
Engeström.Y (2011) Learning by expanding: ten years after (last accessed 19 Dec 20-12) http://lchc.ucsd.edu/mca/Paper/Engestrom/expanding/intro.htm
My take on it includes drawing up an activity system on a large piece of board and adding some chess pieces - to get it into my head that all these nodes are people dealing with oither people even if they manifest themselves as tools or rules - someone wrote or designed them, and someone effectively holds the 'keys. Also to remind myself of the historical point of view .. a half eaten Toblerone.
Various manifestations of this in my Blog.
If you want to share thoughts and have time to get your head around it do please get in touch. It is my hope that I can research, construct and use an Activity System for real. I just think it is a way to get inside a subject thoroughly to understand the actions that are working and those that are misfiring or getting stuck, blocked or shredded.