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Apprentice End Point Assessment (EPA) workshop

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On 10 December 2025, I attended a short online workshop to help OU Digital Technology Solutions (DTS) degree apprentices become familiar with what was required for their End Point Assessment (EPA).

What follows are a set of notes I’ve taken during the session which I’m sharing on the off chance they might be useful for any of the apprentices I’m supporting.  I’ve also taken a few moments to share my own practical tips, which I hope are helpful. I’ve written it as if I was speaking with an apprentice (which reflects the workshop).

A professional discussion

The EPA is what is called a professional discussion. It is a formal assessment to determine your “occupational competence” but should also be considered as “a celebration of your apprenticeship journey”.  It is a conversation about all the experience and learning gained from your apprenticeship, drawing on evidence that have been uploaded to your ePortfolio. The evidence will, of course, demonstrates your meet all the knowledge skills and behaviours (KSBs) that all combine together to form the DTS standard.

The EPA is expected to take 60 minutes, and is likely to contain 4 key critical questions (which are related to themes). Each question is likely to lead to follow up questions. The first question is likely to be quite broad. A practical recommendation is to give clear examples that relates to the evidence that you have uploaded and the KSBs.

Your portfolio

The evidence that you upload to your ePortfolio must be your own evidence; it must relate to work-based activities that you have done yourself, and the learning that you have gained from that work.

Every piece of evidence that you add must relate to one or more of the standard’s KSBs. A practical recommendation is that every piece of evidence should ideally relate to a group of KSBs. Minimum of 6 piece of evidence, but typically about 10 pieces of evidence. Evidence could take the form of module assignments (tutor marked assessments), information about work based products, narrative summaries of work down (with screenshots), witness testimonies, and even video materials.

How do you make decisions about what to include into the ePortfolio? An important question to ask is “what is a particular piece of evidence trying to achieve?” Two accompany questions are: what does it show, and how does it relate to the KSBs? Also, does the piece of evidence have a clear filename and title? Is it well structured? Does it show clear evidence of learning and development having taken place?

To help everyone to prepare evidence, we were introduced to something called the STAR method, a simple framework that uses four words to encourage reflection. The words are: situation (what is the context in which something was done?), task (why was it needed?), action (what did you do?), and result (what was the outcome or impact?).

After a piece of evidence is submitted to the ePortfolio, your practice tutor reviews what has been submitted, and assigns it a grade. There are two possibilities: pass, or distinction. The criteria for each of these is described in the DTS standard. What typically distinguishes between a pass and a distinction is evidence of impact. One clear and direct way to evidence impact is though numbers. If you have made some fixes to software, how many users does this positively impact? If there have been some efficiency savings, what are these? Numbers represent a really powerful and concise way to evidence impact.

Useful tips

When it comes to preparing and writing evidence that you upload into your ePortfolio, it is important not to leave it to the very last minute. When you begin to contribute to your workplace, begin to evidence what you do and the impact you have, as soon as you can. When you get to your third year, you may well have forgotten about some of the good stuff that you have done in the first six months of your apprenticeship.

My own practical tip is: if you have difficulty writing or preparing evidence, do consider preparing a witness statement as a practical alternative. Speak with your line manager. Sometime your line manager will be able to offer a wider perspective about the work you are doing and the contributions you are making.

When it comes to your EPA, here are some simple and practical tips:

  • Make sure you know the contents of your ePortfolio. You may be asked about anything you have uploaded.
  • It is okay to have notes. Before your EPA, take a bit of time to prepare some notes to bring into your meeting. Write down examples of work that you are most proud of, and know how these examples relate to the KSBs.
  • If you are asked a really difficult question, it is okay to pause for a few moments to allow you to collect your thoughts. Equally, it is okay to ask the assessor some clarifying questions. It is, after all, a conversation.
  • Remember that you are approaching all this from a position of strength. You are the expert in your own ePortfolio and what you have done. The assessor is not there to trip you up; the assessor is there to be guided through a story of what you have achieved.

The project module

In my diary, this event was listed under the heading ‘TMXY476 workshop’. TMXY476 is the apprenticeship project module. The EPA is, of course, a professional discussion is about your entire apprenticeship full journey. By way of contrast, the project is a “deep dive” into skills, and has its own set of KSBs. Your project and work-based learning tutors will help you to work through these. During your project you may, of course, carry out some activities that can also evidence some of your apprenticeship KSBs.

Reflections

When I started as a practice tutor it took me quite a bit of time to understand what all the KSBs were all about. It is impossible to understand them all in one go. The only way to do it is to gradually chip away at it, and to understand different ways they can be related to what you do.

In the middle of all the work activities and the academic study, it is easy to forget about them, but it is important to keep clear sight of them. In one way or another, they should guide what you do, and also help you to relate the academic study to the industrial work. I think of them as a bridge between the two.

From my perspective, there are two significant take away points. The first is the question “what is a particular piece of evidence trying to achieve?” Clarity is important. It helps the discussion. Both the EPA and your ePortfolio are both about showing off, and celebrating what you do. The STAR framework looks like a really useful tool that can help with this.

Acknowledgements

The event was facilitated by Martin Rothwell and was attended by OU colleagues, and apprentices.  Words and phrases in quotes have been noted directly from Martin’s presentation. Many thanks to other OU colleagues in the apprenticeship team who may have contributed to this helpful workshop.

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Christopher Douce

Digital Technology Solutions Professional 1.2 briefing (England)

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In addition to being a staff tutor, I am also a degree apprenticeship practice tutor for the OU DTS scheme, which is an abbreviation for Digital Technology Solutions. This is a standard which has a number of pathways, which takes apprentices 56 months to complete.

On 17 July 23, went to a briefing which aimed to summarise updates to the DTS programme, which has now moved to version 1.2. What follows is a summary of that briefing. An important point to note that is that all these notes only applies to England, since Scotland and Wales have their own schemes (there is no equivalent scheme in Northern Ireland).

What follows is information about the new DTS apprenticeship standard, followed by a summary of changes and a recap of the OU modules that contribute to the DTS scheme. More details are then provided about the end point assessment which ties everything together.

Where possible, to make this blog as useful as possible, I have also provided links to module descriptions. Within the OU apprenticeship scheme, module codes that contain the letters XY are used to identify which modules contribute to a degree apprenticeship programme. For practical and study purposes, there are no differences between apprenticeship and non-apprenticeship modules, other than apprenticeship modules being supported by both a practice tutor and an associate lecturer (who is an academic tutor).

It should be noted that this blog only relates to a programme that is run from the School of Computing and Communications, and is not relevant to other apprenticeship schemes run by other schools. 

The apprenticeship standard

The DTS apprenticeships are defined in terms of the duties that apprentices carry out in their workplace role, and the Knowledge, Skills, and Behaviours (KSBs) that they require to fulfil those duties. The OU provides teaching to apprentices to enable them to gain the necessary KSBs needed to fulfil the DTS standard. 

During the course of the apprenticeship each apprentice is expected to demonstrate during their normal work that they are competent in each of the KSBs. This will be recorded in an ePortfolio system, known as My Knowledge Map, and assessed through an End Point Assessment (EPA).

Apprentices, practice tutors, and employer representatives working with apprentices should be familiar with the current apprenticeship standard. One of the roles of the practice tutor is to signpost these standards to these stakeholders.

Another key role of the PT is to make sure that the apprentice and the employer (and other people who may well be supporting an apprentice) are aware of the KSBs, the learning outcomes of the different modules. They are also to facilitate the discussion of opportunities to make sure the apprentices gains sufficient learning experiences to enable them to fulfil the requirements of the KSBs. In some cases, the employer will be responsible for providing the apprentice with additional training and mentoring in the specific KSBs that apply in their workplace.

The PTs will be responsible running regular review meeting, working with employers to make sure that the apprentice has sufficient work-based opportunities to enable them to demonstrate their KSBs, and ensure that their ePorfolio is regularly updated. Regarding the ePortfolio, there are two important elements that need to be remembered: the recording of off-the-job time (to demonstrate engagement with the academic content), and the saving of assessments and materials which relate to the KSBs. The practice tutor also has a responsibility for ‘marking’ that materials have been submitted.

Main changes

The following points highlight the key changes:

  • All the KSBs have changed from the previous version of the standard. The new KSBs, however, cover the same ground.
  • Cyber specialism improved, with a module change (TMXY352 Web, mobile and cloud technologies, replaced by TMXY256 Cyber Security)
  • EPA project report is shorter, but the ePortfolio is now assessed.
  • Employers will need to ensure apprentices have the right opportunity to demonstrate KSBs in the workplace.
  • EPA date and results moved a month later to allow for modules results.
  • Rewording and enhancing of KSBs in the standard, but delivery is very similar (improved content on mobile communications added to networking specialism, new module for cyber)

Compulsory modules

What follows is a list of all the compulsory modules that an apprentice will work through, summarised in terms of the aim of each module:

During TMXY476 the apprentice should work on a substantial project (during their on the job time) which makes a positive impact on the operation of the business. This project should be substantial enough to allow the apprentice to illustrate their competency in the KSBs assessed within the project.

The programme has three modules that are intended to relate to work-based learning that takes place: TXY122, TXY227 and TMXY350, which are studied in parallel with the other modules. For TXY122 apprentices need to prepare a CPD plan which should be related to their pathway. Working with their employer and practice tutor, apprentices should aim to secure work experience that adds depth and relevance to the academic modules.

Apprenticeship pathways

The DTS scheme has four pathways. Apprentices study the following modules, depending on the pathway:

Practice tutors need to have some knowledge of all these pathways. If further information is needed, practice tutors can gain support from other colleagues who know more about specific areas.

End Point Assessment (EPA) requirements

The End Point Assessment (EPA) has become a more formal requirement. Apprentices are expected to demonstrate competence through applying the KSBs in the workplace, where their manager or a mentor confirms they are working at the expected level. Evidence is collated and stored in their portfolio. The practice tutor will help apprentices to prepare, collate and submit their best evidence through the MKM ePortfolio.

To complete the EPA, apprentices must:

  • Submit a record of six workplace experiences related to the apprenticeship to demonstrate what has been achieved. These can be examples from TMAs produced from the work-based learning modules.
  • Complete a 6000 word project report and deliver a 20 minute presentation. This is accompanied by a 40 minute question and answers session, and 60 minute professional discussion supported by the portfolio. The grading criteria for the project module will be tightly aligned to the apprenticeship grading criteria.
  • Provide a portfolio of completed assignments for all modules that have been studied, which have been approved as ‘marked’ by the practice tutor.
  • To have a clear record of off-the-job time, which is the equivalent of one day a week dedicated to study that complements the work-based element of the apprenticeship.

My knowledge map: the ePorfolio

All new apprentices will be enrolled to the MKM ePorfolio. PTs should take both the employers and the apprentices through MKM and emphasise its use. 

MKM will contain the following information:

  • Background information and documentation, such as the chosen pathway and the apprentice's skills scan document, which is a knowledge assessment of skills possessed by an apprentice at the start of the programme.
  • Details of four progress reviews that are scheduled throughout the year. A practical suggestion for practice tutors is to set them all up at the start of the year with an expectation that they might be change if necessary. One of these meetings will be face-to-face; the rest are virtual.
  • Records: of off-the job study time, which is to be recorded by the apprentice. Records of successfully completing the assignments for the academic elements.

New PTs are able to view screen share recordings to become familiar with the tool, and how it works. All PTs should have access to the tool when they are assigned a group of apprentice students.

Acknowledgements

Acknowledgements are given to Chris Thomson who prepared and delivered this briefing. Much of this summary has been drawn from the PowerPoint resource that he prepared, and many of his words have been edited into a form that is more easily presented through this blog. Any errors or misunderstandings are likely to be mine, rather than Chris’s.

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