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Language in Belgium

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I have been to the Flemish/Dutch speaking parts of Belgium and have been aware that many people there prefer speaking English to non Dutch speakers rather than French.  However, I was surprised by this story in today’s Guardian 

https://www.theguardian.com/world/2024/dec/19/train-conductors-bilingual-morning-greeting-raises-hackles-in-belgium

I suspect there would be less of an issue if the conductor had used English rather than French but it is good that the railway company seems to be supporting him and making the point that making all passengers welcome is beneficial.
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