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From Buzzword to Baseline: Digital Transformation in action

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Debbie McVitty

linkedin.com/in/debbie-mcvitty-59769146 

Debbie McVitty introduced the panel with the following preamble. We would be reflecting on digital transformation: organisations, cultures and practices.

  • That technology imposes on every aspect of our lives.

  • What this means for university cultures and how we teach and communicate with students.

  • A warning that Covid has created a crisis condition that has forced us onto a testbed preemptively - not everyone was ready for it. 

  • And the difficulty of trying to add change to old platforms and practices. (The recommendation is to start again on an entirely different space and then fold the successes into the university online space). 

  • The first speakers were: 

  • Patrick Mullane, Executive Director, Harvard Business School Online

  • Rebecca Galley, Director, Learning Experience and Technology, Open University.

My own reflection on this is that it helps to have an understanding of the 'diffusion of innovations'. Going digital with has been a clear case of innovators and early adopters (The Open University, Coursera, Duke University, Coventry University ), as well as late adopters (Oxford and Cambridge University) and laggards (FE colleges and Secondary Schools?). 

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"It feels like being there!"

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Last year I took over 1,000 360 photos on a Ricoh Theta SC camera. I created some 18 360 tours such as these. I have many other collections of shots of Anne of Cleves House, Lewes Castle and the Langermarke German Cemetery amongst them that I am yet to stitch together.

Do they really 'take you there' ? Yes it is novel, and with a headset there is an immersive experience. Sound helps. But as an experience there is no story, no journey, no narrative or characters. This is where games design experience needs to be involved. 

In our efforts to engage students I will be 'manning' a stall at the GB MET Freshers' Fair, each day for 4 hours at a different campus. I will be armed with cards showing something like these above with a QR Code and shortened URL in the hope that some will be curious and take a look on their phones. Hopefully I'll have iPads, Chrome Books, a touchscreen PC and even a giant smartscreen. 

This should take you on a 360 tour of the Northbrook MET, West Durrington Campus.

 

 

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FutureLearn

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Edited by Jonathan Vernon, Sunday, 2 Nov 2014, 09:17
From Jack Wilson MM

Fig.1. Lieutenant Munday and Flight Cadet Green - Killed 23rd November 1918 during training, RAF Crail - photograph taken by my late grandfather, flight cadet J A Wilson MM

Especially if you are on an MAODE module you need to take a course on FutureLearn to experience for yourself how 'connected' and 'collaborative' learning works. The specialist MOOC I am doing on the development of aviation during the First World War has over 9,000 participants, the 'Start Writing Fiction' course has over 20,000. Things happen when the number of this high.

Looking at these it is some trick to find the middle path between 'lite' TV style for people sitting back on the sofa expecting some kind of introductory 'edutainment' from Channel 5, to full-on academic sitting forward activity at your desk and keyboard.

For the first time I see how this is like no other platform or medium that has gone before, so everyone, The OU and FutureLearn included, is having an enthusiastic stab at it and learning massively as a result: how to do it better, how to fix weaknesses in the pedagogy and content and where to go next - repeat, fragment, enhance ... 

Keeping it simply is key, a fabulously intuitive and well designed interface is vital, and, unlike US equivalents, not shoving the begging bowl and adverts in your face at every opportunity.

The quizzes need to become smart multiple-choice activities - though these are exceedingly hard to write well as other FutureLearn courses are finding. It is was of the areas that receives most feedback from those who hate them, those who get irritated at getting an answer wrong and wanting to blame someone and those offering ways to do it better.

And tougher 'assignments' could be offered, but this requires close scrutiny and marking by those who are academically qualified to do so and has to come with a proper fee. These produced issues of their own. If 1% of those on the First World War Aviation course decided to submit an assignment and pay a fee of £400 where would the university find the academics to do the marking of 900 essays, however good the money. I did complete an assignment for a MOOC provided by Oxford Brookes because I wanted postgraduate credits and a certificate - so that's 10 credits towards something. 

A fascinating time to be taking part in a way of learning that is in its fledgling stages ...

As it is an 'open' platform there's no stopping those of us with an interest from coming back as we do the extra reading and sharing what we find. 

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Using Kolb's experiential learning cycle to assess a creative workshop I gave in 2012 as part of the long gone, though brilliant module 'Creativity, Innovation and Change'

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Edited by Jonathan Vernon, Sunday, 4 May 2014, 09:17

 

Fig. 1. Kolb’s ‘Experiential Learning Cycle’ reversioned.

I did something …

This is my take on Kolb’s ‘Experiential Learning Cycle’ which I will use to explore what I ‘did’. I ran a creative problem solving workshop. The motivation for attendees was to pick up some creative problem solving techniques, to solve a problem we had with using social media and to do some team building. The objective for me was to crack this problem and to introduce a more creative and collaborative approach to problem solving.

Fig. 2. Coach to Olympians running a workshop - part class, part ‘pool side’

I couldn’t help but draw on experience as a Club Swimming Coach planning programmes of swimming for a squad swimmers and as the ‘workforce development’ running training programmes for our club’s teachers and coaches. Planning and preparation when you are putting athletes in the pool several times a week over months is vital. On a smaller scale this workshop required a schedule, to the minute, with some contingency, allowing you to build in flexibility for both content and timings.

 

Fig. 3. Planned to the minute - my creative problem solving workshop

The plan was for five to six creative problem solving techniques to be used, top and tailed by, using terms from swimming, a ‘warm up’ and a ‘warm down’. The modus operandi of the Residential School had been to introduce, experience and play with as many creative problem solving techniques as possible.

Fig. 4. As a prop, food and aid memoir a bunch of bananas has multiple uses

‘Bunch of Bananas’ is a creative problem solving technique that suggests that you include in the group a ‘plant’ - a person over whom other’s will slip, like the proverbial banana. My take on this was to introduce two outsiders - a Russian academic who would bring a different take on things and the a mathematician and senior programmer.

Fig. 5. ‘Mother-in-law, Samurai, Tiger’ is a great warm up.

We did a warm up called  ‘Mother-in-law, Samurai, Tiger’. This is the team equivalent of ‘Paper, Scissors, Stone’ where two teams face each other and on the count of three, having agreed what their response would as a team, they either 'Tut-tut’ and wag their finger like a mother-in-law, 'growl' and get their claws out like a Tiger, or shout 'ha!' while posing like a Samurai warrior brandishing his sword. This is the ‘warm down’ to stick with the swimming coaching metaphor was to have participants get into the ‘streamlined’ position that swimmers adopt - essentially a stretching exercise.

Fig. 6. Human Sculpture and Timeline are useful ways to have people look at and feel a problem in a different way and from a different angle.

In between we did a mixture of physical and mental activities, including Human Sculpture where one person becomes the sculptor and uses everyone else to form a tableau or sculpture that expresses their talk on the problem. Another was timeline where you imagine looking at the problem from the perspective of the past and future.

Now, stand back  …

Standing back I’d say that running a workshop for colleagues has advantages and disadvantages. How would a director or line manager feel about their views being exposed like this. On the other hand if well managed it becomes a team building exercise too.

The challenge is to know what risks to take and how to build in flexibility, not just in timing, but in the kind of activities. This requires that despite the plan you are alert to signals that suggest an activity should be developed or dropped. Workshops and seminars I take have a common element - there is ‘hands on’ activity.The goal is that at the end of the session people feel confident that they could do these things themselves. I’m less comfortable about teaching where the communication is one way - me talking and them taking notes. I value encouraging self-discover and people being on their feet, interacting and having fun.

The workshop was experiential

It was collaborative and iterative, it was problem-based learning that used communication skills.

How did you feel about that ?  

Fig. 7. How we like to be ‘in the flow’ rather either bored or stressed from being too challenged. Mihaly Csikszentmihalyi (1975) Mental state in terms of challenge level and skill level.

I felt ‘in the flow’ for most of the time, suitably challenged and never bored. Though anxious and surprised when a colleague gave me a drubbing the day after feeling that they had been tricked into attending. This came as a surprise, the other surprise was how away from their desk and computers the apparently introverted could become so animated and responsive.

I felt like a party planner. I was hosting an event. The atmosphere of controlled enthusiasm would be down to me. I would be, to use a French expression, the ‘animateur’ or ‘realisateur’ - the one who would make this happen and bring it to life.

Fig. 8. For all the playful activities, we are still reliant on Post It Notes and flip charts

Now what ?

On this occasion we delivered a couple of distinct responses to the problem. People reflected on the experienced and felt it was both enjoyable and of practical value. The request was not that others would host such an exercise, but that I would do more. I was subsequently booked to run a few more workshops on specific topics with different groups in the faculty. The question that we couldn’t resolve was whether were  a ‘creative organisation’ ? My own conclusion being that we quite palpably were not.

REFERENCE

Ackoff, R.L. (1979) The Art of Problem-Solving, New York: Wiley

Csikszentmihalyi, Mihaly (1975). Beyond Boredom and Anxiety: Experiencing Flow in Work and Play, San Francisco: Jossey-Bass. ISBN 0-87589-261-2

Experiential learning theory. (Available from http://www2.glos.ac.uk/gdn/gibbs/ch2.htm. Accessed 22FEB14)

Gundy, A.B. (1988) Techniques of Structured Problem Solving, 2nd ed, Van Norstrand Reinhold. Te hniques 4.01, 4.06, 4.57

Henry, J and the course team (2006, 2010) 'Creativity, Cognition and Development" Book 1 B822 Creativity, Innovation and Change.

Henry, J (2010) ‘Set Breakers’ Henry (P. 96)

Kolb, D.A. 1984 Experiential Learning: Experience as the Source of Learning and Development, Englewood Cliffs, NJ: Prentice-Hall.

McCaskey, M.B. (1988) ‘The challenge of managing ambiguity’, in Pondy, L.R, Boland, R.J and Thomas, H (eds) Managing Ambiguity and Change, new York, pp 2-11

Henry, J & Martin J (2010) Book 2 Managing Problems Creatively

Schon, A.A. (1983) The Reflective Practioner: How Professionals think in Action, London: Temple Smith

Tassoul, M, & Buijs, J ( 2007, )'Clustering: An Essential Step from Diverging to Converging', Creativity & Innovation Management, 16, 1, pp. 16-26, Business Source Complete, EBSCOhost, viewed 22 February 2014.

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H818 Activity 3.2

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Edited by Jonathan Vernon, Thursday, 27 Feb 2014, 16:08

INCLUSION

Inclusion/Case Study : John, an engineering Postgrad PhD student with Cerberal Palsy

Inclusion/Multimedia Demo: Xerte

Inclusion/Workshop: Creative Problem Solving: YouTube

http://youtu.be/LFYLeT9q8tk

Loads of ideas in VanGundy's book: VanGundy, A.B. (1988) Techniques of Structured Problem Solving, 2nd ed, Van Norstrand Reinhold. Techniques 4.01, 4.06, 4.57

INNOVATION

Innovation/Paper: Spaced-Ed, now QStream. A platform initially designed to support junior doctors as they revised for formal knowledge assessments. Paper (Paper available in OU Library)

Innovation/demo: QStream 90 day trial

Innovation/Workshop: Creative Problem Solving

TAGS: cerebral palsy, accessibility, junior doctors, harvard, qstream, spaced-ed, structured problem solving, van gundy, xerte, multimedia, inclusion, case study, engineering, phd, innovation, youtube,

 

 

 

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I had a dream ... and I blame the Open University

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Edited by Jonathan Vernon, Monday, 18 Nov 2013, 15:06

Fig. 1. A mash-up in Picasa of a 3D laser generated image generated at the Design Museum during their 'Digital Crystal' exhibition.

The image exists and is transformed by the presence of the observer in front of a Kinex device making this a one-off and an expression or interpretation of that exact moment.

'Working with dreams' and 'Keeping a dream journal' are taught creative problem solving techniques at the Open University Business School. I did B822 'Creativity, Innovation and Change' in 2012 (Henry et al 2010). I have the problem solving toolkit. I even got a hardback copy of VanGundy's book on creative problem solving.

Using your unconscious isn't difficult. Just go to bed early with a 'work' related book and be prepared to write it down when you stir.

I woke soon after 4.00am.

I'd nodded off between 9.30 and 11.30 so feel I've had my sleep.

Virtual bodies for first year medical students to work on, an automated mash-up of your 'lifelog' to stimulate new thinking and the traditional class, lecture and university as a hub for millions - for every student you have in a lecture hall you have 1000 online.

Making it happen is another matter.

I'm writing letters and with far greater consideration working on a topic or too for research.

"Nights through dreams tell the myths forgotten by the day." — C.G. Jung (Memories, Dreams, Reflections)

How to work with a dream or metaphorical image:

  • Enter the dream
  • Study the dream
  • Become the images
  • Integrate the viewpoints
  • Rework the dream

Appreciating, reflecting, looking forward and emerging

REFERENCE

Glouberman, D. (1989) Life Choices and Life Changes Through Imagework, London, Unwin, pp. 232-6

Henry, J., Mayle, D., Bell, R., Carlisle, Y. Managing Problems Creatively (3rd edn) 2010. The Open University.

Isaacson, W. (2011) Steve Jobs. Little Brown.

VanGundy, A.B. (1988) Techniques of structured problem solving (2nd edn), New York: Van Nostran Reinhold.

 

 

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H810 Using an Activity System to improve accessibility to e-learning by students with disabilities.

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Edited by Jonathan Vernon, Thursday, 20 Dec 2012, 09:45

 

H800%2520Tutor%2520Group%2520Conference%2520FEB-SEPT%25202011.JPG

Fig.1. The consequences of an activity system - loads of action. Here a tutor group over a period of 27 weeks. 'Activity' is represented by messages in a tutor forum. H810 is an Open University postgraduate course in Education. Technology-enhanced learning: practices and debates

Visualizing actions between people, concepts and things required more than words - models and metaphor start to create meaning.

Why use any model?

A model should be a well-founded visual simplification of an aspect of a complex reality that communicates its concept clearly, is based on thorough research, and is easily shared for feedback and review. Users should find that a model, like an experiment, is repeatable so that in time a body of work including case studies and a critique of the model builds credibility. A conceptual model such as an Activity System is ‘particularly useful when one wants to make sense of systemic factors behind seemingly individual and accidental disturbances, deviations, and innovations occurring in the daily practices of workplaces’. Engeström (2008:27)

Conole and Oliver (2011) mention four levels of description:

1. Flat vocabulary
2. More complex vocabulary
3. Classification schemas or models
4. Metaphors

The vocabularly is inevitable, though talking this through to an audience would be my prefered approach, so that with engagement reponse is invited. The models used here, from Vyogtsy and Leon'tev to Engestrom may appear familiar and set - they not. There is a group that likes to see everything 'triangulated' - diamonds and stars, though evident in the literature on education - maybe akin to complex rather than plain language. From models we move to various metaphors - and you are certain to have your own. While Engeström himself moves on to ideas of 'knotworking' and fluid, organic representations.

Engeström (1987) took a current model - that of Vygotsky (1978) and made it his own and has since offered a metaphor to explain it further.

Why use an Activity System?

Activity Systems derive from a century of analysis of the way people construct meaning (Vygotsky, 1978. Leon’tev, 1978) that later researchers applied not simply to how people think, but how groups of people (Engeström, 1987) act in collaborative ways.

 

Engestroms%2520systems%2520model%2520of%2520activity.JPG
Fig.2. Application of Engeström’s (1987) systemic model of activity featured in Seale (2006)

There are two parts to an Activity System - upper and lower. The upper part is the triangle drawn to represent the interaction of Subject, Tools and Object.

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Fig. 3.  Vygotsky.L.S. (1978) from Mind in Society.

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Fig.4. The structure of a human activity system. Engeström 1987.

Historically this is where Vygotsky began in Moscow in the late 1920s (Fig.3) Engeström and others turned the experssion of Vygotsky's model the other way up. This split of upper and lower serves another purpose - Yrjö Engeström likens this expression of an activity system to an iceberg where the top triangle - Subject - Tools - Object is what we see, while the other actions, that give the system context - he added when developing Vygostky’s (1978) original model, are beneath the surface. Engeström. (2008:89). (Fig.4) It's worth remembering that Vygotsky was working on how people create meaning, while later thinkers have adapted this to help scrutinise how communities or groups of people, tools and sets of guidelines create (as Engeström puts it above, 'sense meaning' Engeström 1987).

When is the construction of an Activity System useful?

Engeström (2008:27) suggests that it is particularly useful ‘when one wants to make sense of systemic factors behind seemingly individual and accidental disturbances, deviations, and innovations occurring in daily practices of workplaces’. Someone needs to think it is necessary to study the status quo - perhaps because there is an awareness that something, somewhere is going wrong, or that there has been an actual downturn in business or collapse in profitability, or a desire simply to look at things in a different way to understand where improvements can be made, a change in policy and law, or a reinvented or renewed.

photo%2520%25281%2529.jpg

Fig. 5. Engeström.Y (2008) From Teams to Knots: Activity-theoretical studies of Collaboration and Learning at Work.

Engeström (2008:207) suggests that there are five principles in relation to theories of activity systems.

  1. Object Orientation
  2. Mediation by tools and signs
  3. Mutual constitution of actions and activity
  4. Contradictions and deviations as source of change
  5. Historicity

DSC01597.JPG

Fig. 6 A White Knight from a Lewis Chess Set (replica) playing the role of the Object - the purpose, motivation and idea behind the activity in the system through whom sense is made or an outcome is derived.

1) Object Orientation

The Object is a problem, the purpose, the motivation and opportunity - the modus operandi behind the activity. ‘Object orientation’ (Engeström 2008:222) is a crucial prerequisite of working with an activity system. In the context of accessible e-learning Seale (2006:165) creates an Activity System in which the object(ive) is ‘to make e-learning accessible for disabled students’. As an exercise considering its widest application this object definition suffers because the object is so broad it embraces a myriad of issues and circumstances, each word is open to interpretation - what, for example, is meant by ‘e-learning’, what is meant by ‘accessible’ by ‘disabled’ and by ‘student’. Rather than an object as an opportunity or goal as Seale uses, a fix, the desired outcome, is more likely to be found where, at least in the first instance, we identify a particular context and a tightly defined problem.

Not only that, but to contain the likelihood of ‘ruptures’ across the activity system clarity and agreement is required on the problem that needs to be fixed. In relation to accessibility to e-learning for students with disabilities there are multiple problems, many unique to a student with a particular disability or, where feasible and appropriate, a group that can be identified by the nature of their disability, for example, deaf students who are seen as, and many want to see themselves as a ‘minority language’ group. What is more, a disabled student may have several impairments and the degree to which these are a barrier to e-learning is fluid, perhaps ameliorating with treatment, or getting worse, transmogrifying, or simply being intermittent. As these are known issues that would cause problems or clashes within the activity system and prevent its working it seems futile to build an activity system on this basis - knowing that it will fail.

A problem well stated is a problem half-solved’. (Charles Kettering)

This may be an aphorism, but it rings true. Problem scoping is necessary but where a problem remains elusive, or is ‘messy’ rather than ‘tame’ (Rittel and Webber's 1973, Ackoff 1979, Ritchey 2011) a variety of creative problem solving techniques (VanGundy, 1988. Griggs, 1985). Knowing what the problem is enables innovation - identifying the problem and devising a fix, and in communications, where, for example, advertisers prepare a creative brief that begins by clearly identifying the problem.

‘Object orientation’ and in this context, problem definition and refinement, is the first in five principles set out by Engeström (2008:207) for using activity systems. The drive, purpose and motivation for all the actions between the six identified nodes depends on the object ‘that which is acted upon’. A key component of activity theory is the transformation of this object into an outcome i.e. to solve the problem. If solving a problem is the goal, and recognition of a successful enterprise undertaken, then all the more reason to get the definition of the object correct - the process can be repeated for different problems, at different scales and over time. Without absolute clarity over the object you may find that different people in the system have differing interpretations of what it is. Kuutti (1996) found that having more than one object under scrutiny was a reason for an activity system to fail.  An answer where there are two distinct problems may be to treat them as such and attach them to separate activity systems. Whilst for the sake of scrutiny it is necessary to isolate an activity system, they do of course interact - indeed it is by looking at how two activity systems interact that you may reveal how problems are solved or innovations produced. However, if the object is wrong, or ill-defined or ambiguous then the motives may be out of kilter and it would therefore be necessary to transform all of the components of the activity system, especially and including those at the bottom half of the ‘iceberg’. Engeström (2008:87)

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Fig. 7. The black Queen from a Lewis Chess Set representing 'Tools'

2) Mediation by Tools and Signs

Tools might be evaluation and repair tools and assistive technologies, software or legislation, guidelines or staff development. Tools are a mediating factor between the Subject (student, lecturer, facilitator of the desire outcome) and the Object - the purpose of all this activity.

Tools play a significant role in the history of tackling accessibility issues, to undue, out do or transform resources or interpret platforms in a way that communicates their meaning offering some if not all the affordances of the tools as designed for students, who, having gained a place to study a degree  in Higher Education might be thought of as some the most able’, not simply the ‘able’.Tools in this role at the apex of the Activity System and can include guidelines and legislation where they are an applied ‘tool’ rather than a rule or standard. ‘ A functioning tool for the analysis of teams and organisations’. Engeström  (2008:229) Of course the category includes evaluation and repair tools, assistive technologies and software and equipment. Tools ‘mediate’ between the Subject - the facilitator of change through activity and the outcome of the activities - the Object. ‘To build a website that complies to level AAA’ may be achievable whilst ‘to make e-learning accessible for disabled students’ Seale (2006smile sounds like wishful thinking, rather ‘to build an e-learning module that when scrutinised by a representative range of people with dyslexia’ receives a grading of ‘satisfactory’ or above’. This would suggest the involvement therefore of dyslexic students in the testing of a navigation interface for the virtual learning environment as an ‘action’ between subject and object.

There is a particular congregation of ‘contradictions’ stemming from the relationship between Tools and both Subject and Object:

  1. The array of design and evaluation software applications (Seale, 2006)
  2. The mastery of external devices and tools of labour activity (Nardi, 1996)
  3. No rules of practice for use of that tool (Isscroft and Scanlan, 2002 )
  4. Tools that are overly prescriptive (Phipps et al, 2005)
  5. How do you choose from amongst such a plethora of tools?
  6. The context in which tools are introduced (Seale, 2006:160)

3) Mutual constitution of actions and activity

The links between each component - object, tool, subject and so on - should equate to a burst of electricity or perhaps a chemical induced response between a synapse and a neuron - Engestrom (2008) goes as far as to liken an activity system to a type of fungi - mycorrhizae like formation  Engestrom (1997).

 

Capture%2520Chondrus%2520Crispus%2520as%2520a%2520visualisation%2520of%2520a%2520Social%2520Media%2520Network.JPG

Fig.8. Mycorrhizae - one way Engeström sees an Activity System

An Activity System should be seen not as a concept of a static entity, but rather a living and growing thing. The actions, the double-arrows between each concept, are what gives an activity system structure  - it’s the management  of the disturbances, contradictions and conflicts along these lines of action that disturb effective flow where the role of an activity system comes in - identify then fix these and you move towards achieving the object orientation or outcome. Knorr-Cetina (2003) talks of 'flow architecture' and if neither of these concepts ring true for you in realtion to activity systems then Zerubavel (1997) talks of 'a mindscape' while Cussins (1992) talks of 'cogntive trails'.

4) Contradictions and deviations as source of change

I would have opted for Subject as the third issue, but reading Engeström made me think again. Subject, Tools, Object reduces the Activity System to the far simpler upturned triangle Vygotsky devised to explain how people create meaning (Vygotsky, 1978:86)  without further thought to the deeper and wider issues once learning is put in context, that Engeström (1987, 2008, 2011) added by broadening this way of showing how ‘meaning is created’ in the workplace by adding Rules, Community and Division of Labour.

Rather than picking one more of these concepts at the expense of leaving the others out I think that the ‘Actions’ the double arrows that indicate something happening between the elements is of interest. I believe this would be the fourth of Engeström's five principles - Contradictions and deviations as source of change. This after all is, literally, where all the ‘action’ takes place, what Seale (2006:164) describes as ‘problems, ruptures, breakdowns or clashes’.  (I need to go back and to understand what is meant by Engeström's third principle - ‘Mutual constitution of actions and activity’) I think this is the principle that the Activity System has to be seen as a complete, self-contained entity, that any break or failure or misunderstanding in the system would call it to fail so you’d be better of starting again from scratch until the scale or context works. Engeström uses the metaphor of a very particular kind of lichen (‘mycorrhizae’, Engeström, 2008:229) to describe Activity Systems - he doesn’t suggest however that you attempt to work with this kind of complexity, rather it is a reminder that an activity system is fluid and changing and depends on activity taking places between the defined nodes.

5) Historicity

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Fig. 9. A discontinuous series of Activity Systems ... like Toblerone at Christmas.

'Historicity' - Engeström's experssion (2008) - is a term referring to 'the historical actuality of persons and events',(Wikipedia, 2012) suggests the need to see an Activity System as a snapshot, a sequence and a discontinuous one at that. So take the familiar equilateral triangle of the Activity System model and run a line of them. Seale (2006) suggests there is value to be found by doing some 'archaelogy' - I think 'historical research' would be an adequate way to think of it, for what this may reveal about how these 'rupture, conflicts' Seale (ibid) or 'contraditions and devistions as a source or change' Engeström (2008:223) along the lines of activity. Seale (2006) talks of how an activity system 'incesstanly reconstructs itself. Engeström (1994) talks of an ideal-typical sequence of epistemic actgions in an expansive cycle.

Subject

By definition here the ‘non-disabled’, particularly in the cognitive sense though sometimes with athletic promise too. Ironically whilst ‘non-disabled’ is not a favoured term it does at least relate to a homogenous group, while ‘disabled’ does not given the range, scale and potentially shifting nature of impairments to learning from hearing, to visual, cognitive and mobility.

Subject to be of most importance - this is the person, actor or lecturer, indeed a student - anyone who is responsible for facilitating and supporting the student’s learning experience. This may be a practitioner who works with a Higher Education Learning Technologist or the digital media access group if there is such a thing. Engeström (2008:222).

Any of the team members may be a novice, which may be a positive or negative influence for the actions in the system. A novice is inexpert, on the other hand they are free from the habits that may be causing problems and creating barriers. Because of the way a novice learns they are more inclined to innovate as they are not bound or even aware to rules, guidelines and beliefs that may hold them back.

Rules

DSC01596.JPG

Fig. 10 A collection of pawns from a Lewis Chess set representing 'Rules'

These can be formal, informal or technical rules. They are institutional and departmental policies and strategies. These are rules of practice, and legislation, as well as strategies and research. They are explicit and implicit norms. These are conventions and social relations. These in the context of accessible e-learning are the various guidelines related to web usability and legislation related to accessibility and equality. Universal Design and User Centred Design are rules too. Rules mediate between the subject and the community. The actions, the 'doing in order to transform something' or 'doing with a purpose' are the activities that link Rules with Subject, Rules with Object and Rules with Community.

Community

DSC01594.JPG

 

Fig. 11. An Activity System represented by chess pieces.This 'Community' comprises the King and two bishops from replica of the Lewis Chess Set.

These are 'people who share the same objective' - their being in this activity system is dependent on their wishing to engage with the object, the opportunity, to strive to achieve the stated outcome. Any ruptures are therefore not a consequence of having the wrong person in this community - this grouping, this loose gathering of like-minded people, is what Engestrom has come to describe as a knot and the actions these people take as 'knotworking' Engeström (2008:194) - latent, informal, sometimes impromptu gatherings of people who assemble to address a problem or to take an opportunity - what Rheingold (2002) describes as 'smart mobs'.

Division of Labor (sic)This concept, or node as an ethereal entity is 'how people are organized to realise the object'. Not one to represent by a chess piece and one may think that this ought to be the link that joins people together ... this is where working with a model as the beat of a heart, not the heart itself, requires acceptance of the way a model is designed to work. Division of labor (US spelling for a Finnish academic ... who has bases in Helsinki and San Diego). This is planning and funding, designing and developing, implementing and evaluating, using, specialists vs. the mainstream).

Conclusion

Digitization of assets is akin to the creation of an ocean in which the binary code are the molecules of water - apt then with the shift from Web 1.0 to Web 2.0 and our adopting the use of ‘the Cloud’ and ‘Cloud Computing’ to take this metaphor into a more dynamic form and think of it as a water-cycle. This system is shifting continually horizontally with currents and tides, but also vertically - the exponential growth in computing speeds and memory capacities the energy that drives the system. This global system hasn’t taken adequate account of people with disabilities - as in the real world there are barriers to access caused by visual, hearing, mobility and cognitive impairments - just as these have been addressed in a piecemeal way through legislation, funding, programmes and promotions, by disability groups or holistically, so too with adaptations or changes to the digital world - there is no panacea that will remove all barriers for all people with any disability, of any kind, type or stage of deterioration or amelioration.  Stretching the metaphor further I wonder if at times this digital water-cycle, again like the real one, is polluted, that translucence as well as flotsam and jetsam in this ocean are the barriers - on the one hand the pollutants have to be removed - the barriers taken down - but at the same time, cleaner purer water, in the form a universal design that is simpler and usable would gradually cleanse some of system. Once again, a mirror to the real world responses, specialist schools and associations, say for those with dyslexia are blind or deaf, become an oasis or island in this digital system. 

‘Those not engaging with technologies or without access are getting left further and further behind. We need to be mindful that the egalitarian, liberal view of new technologies is a myth; power and dynamics remain, niches develop and evolve. Applications of metaphorical notions of ecology, culture and politics can help us better understand and deal with these complexities'. (Conole. 2011:410)

FURTHER  READING

Cecez-Kecmanovic, Dubravka, and Webb.C (2000) "Towards a communicative model of collaborative web-mediated learning."Australian Journal of Educational Technology 16. 73-85. Towards a communicative model of collaborative web-mediated learning  (last accessed 20 Dec 2012) http://www.ascilite.org.au/ajet/ajet16/cecez-kecmanovic.html

Hardman, J (2008) Researching pedagogy: an acitivty system approach Journal of Education, No. 45, 2008. PP65-95 (last accessed 20 Dec)  2012 http://joe.ukzn.ac.za/Libraries/No_45_Dec_2008/Researching_pedagogy_an_Activity_Theory_approach.sflb.ashx)

Engeström’s (1999) outline of three generations of activity theory (last accessed 20 Dec 2012) http://www.bath.ac.uk/research/liw/resources/Models%20and%20principles%20of%20Activity%20Theory.pdf

Engeström.Y (2008) From Teams to Knots: Activity-theoretical studies of Collaboration and Learning at Work. Learning in doing: Social, Cognitive & Computational Perspectives. Cambridge University Press. Series Editor Emeritus. John Seely Brown.

Engeström.Y (2011) Learning by expanding: ten years after (last accessed 19 Dec 20-12) http://lchc.ucsd.edu/mca/Paper/Engestrom/expanding/intro.htm

REFERENCE

Ackoff, R.L. (1979) The Art of Problem-Solving, New York: Wiley

Conole, G (2011) Designing for learning in a digital world. Last accessed 18 Dec 2012 http://www.slideshare.net/grainne/conole-keynote-icdesept28

Conole, G. and Oliver, M. (eds) 2007 Contemporary Perspectives on E-learning Research, Themes, Tensions and Impacts on Research. London, RoutledgeFalmer.

Cussins, A. (1992). Content, embodiment and objectivity: The theory of cognitive trails. Mind, 101, 651–688.

Engestrom (2008-04-30). From Teams to Knots (Learning in Doing: Social, Cognitive and Computational Perspectives) (p. 238). Cambridge University Press. Kindle Edition.

Engeström, Y. (1987) Learning by Expanding: An Activity-theoretical Approach to Developmental Research. Helsinki: Orienta-Konsultit.

Engeström, Y. (1994). The working health center project: Materializing zones of proximal
development in a network of organizational learning. In T. Kauppinen & M. Lahtonen (Eds.) Action research in Finland. Helsinki: Ministry of Labour.

Engeström.Y (1999) Learning by expanding. Ten Years After. http://lchc.ucsd.edu/mca/Paper/Engestrom/expanding/intro.htm

Engeström.Y (2008) From Teams to Knots: Activity-theoretical studies of Collaboration and Learning at Work. Learning in doing: Social, Cognitive & Computational Perspectives. Cambridge University Press. Series Editor Emeritus. John Seely Brown.

Griggs, R.E. (1985) 'A Storm of Ideas', reported in Training, 22, 66 (November)

Issroff, K. and Scanlon, E. (2002) Using technology in higher education: an Activity Theory perspective. Journal of Computer Assisted Learning, 18, 1, 77–83

Knorr-Cetina, K. (2003). From pipes to scopes: The flow architecture of financial markets. Distinktion, 7, 7–23.

Kuutti, K. (1996) Activity theory as a potential framework for human–computer interaction research. In B. Nardi (ed.) Context and Consciousness: Activity Theory and Human–Computer Interaction. Cambridge, MA: The MIT Press, pp. 17–44.

Leon’tev.A.N. (1978) Activity, consciousness, and personality. Englewood Cliffs. NJ. Prentice-Hall.

Moessenger, S (2011) Sylvia’s Study Blog (Last accessed 19 Dec 2012) http://sylviamoessinger.wordpress.com/2011/02/26/h809-reading-oliver-et-al-chapter-2-a3-6/

Phipps, L., Witt, N. and Kelly, B. (2005) Towards a pragmatic framework for accessible e-learning. Ariadne, 44. Online. Available HTTP: <http://www.ariadne.ac.uk/ issue44/ phipps/> (last accessed 19 Dec 2012).

Rheingold, H. (2002). Smart mobs: The next social revolution. Cambridge, MA: Perseus.

Ritchey, T. (2011) Wicked Problems - Social Messes: Decision support Modelling with Morphological Analysis.Springer.

Rittel.W.J., Webber.M.M. (1973) Dilemmas in a general theory of planning Policy Sciences, June 1973, Volume 4, Issue 1,

Seale, J. (2006) E-learning and Disability in Higher Education: Accessibility Research and Practice

VanGundy, A.B. (1988) Techniques of Structured Problem Solving, 2nd ed, Van Norstrand Reinhold. Techniques 4.01, 4.06, 4.57

Vygotsky.L.S. (1978) Mind in Society. The development of higher psychological process. Cambridge. MA.

Wikipedia (2012) Definition of 'Historicity' - (last accessed 19 Dec 2012) http://en.wikipedia.org/wiki/Historicity

Zerubavel, E. (1997). Social mindscapes: An invitation to cognitive sociology. Cambridge, MA: Harvard University Press.

 

 

 

 

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Insanity is banging your head against a brick wall - try a pillow, or a pane of glass instead

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Edited by Jonathan Vernon, Monday, 10 Dec 2012, 16:25

Einstein.JPG

Insanity - doing the same thing over and over again and expecting different results. Albert Einstein.

Where do you come across this? Is it you? Or someone you know? How do you get out of the rut and into the grove? Surely Einstein was describing most people?

To solve a messy or intractable problem often doing something differently or doing something else or different can help find the answer.

But how often do we fall back on or get drawn into old ways?

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Creative Technique: Working with Dreams and/or Keeping a Dream Diary

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Edited by Jonathan Vernon, Tuesday, 17 Jul 2012, 07:56

This from B822 Creativity, Innovation and Change which ended in April.

Several reasons why as a technique it is out of the reach if most of us and impractical as a management tool.

a) What good is it 'dreaming up' something at random.

b) That has nothing to do with the course.

I found myself giving a presentation to an eager group in a crowded boardroom. I don't know why.

'and Jonathan is going to give you the criteria'.

And up I step, in a two piece suit with the manner of Montgomery addressing the troops - effusive, informed, consided and persuasive.

It went something like this:

"We human are blessed with an innate ability to float in water, though not necessarily fully clothed, or carrying a backpack and rifle."

Laughter.

"We should encourage swimming for a number of reasons: for the love of it, as a life skill, as a competitive sport and for fitness'.

At which point I am full conscious, which from a dream state meant 'I lost it'.

Why this dream?

I am reading a good deal on the First World War and I am swimming four or more times a week again after a long, slow easing back into the sport over the lt five months. I even got papers through yesterday which I only opened late in the evening before going to bed to say that I had passed the ASA Level 3 module on Sports Psychology (which makes 10// modules down on that 'Front'.

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exM sults!

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Edited by Jonathan Vernon, Thursday, 27 Feb 2014, 07:03

butof course i can't spell.


60%


Which is very interesting indeed, as my previous three modules all had an end of module assignment in which I scored something like 57, 59 and 43.

Giving an overal score of 66% How on earth did the Open Univerity Business School MBA Award Winnder get a distinction on every paper??? She didn't do B822!


What do I take from this that I hadn't already understood?


Prepare for an assignment as if it were an exam ... except you can cheat by refering to notes and resources and even rewrite from the top. But you MUST go through the agony of getting your head around the subject first.


Not that it mattered here but to get an A or distinction would have required proximity to a peer group wanting and capable of such grades and a tutor competing with colleagues to be the very best. We just hoped to pass.


Delighted also as an MBA module is well outside my comfort zone and sphere of professional interest.


It would be niave of me to say 'one to go' and think my postgraduate student days are over. My inclination is to pick up my final MAODE module in the next 9 months then take ... another MA in history specialising in the First World War. I may decamp to the University of Birmingham for this, though the OU are running lectures at the Imperial War Museum on WW1 this July 8th where I will be tomorrow as the IWM mark the hundreth anniversary of the establishment of the Royal Flying Corps.


My grandfather was a flight cadet in 1918 after 2 years as a machine gunner on the Western Front while my great uncle had got into the RFC age 16 and was a Flight Lieutenant piloting bombers ... age 18. If you are at all interested in all thing WW1 and the impending centenary come and join me in www.machineguncorps.com.


Do you have a relation who served? Most of us did.

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Life is a story told in hindsight: DISCUSS

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Innovation is a strategy only in hindsight.

In the middle of it, it's a series of tactical steps.

Some of which, in the writing of the history of the strategy, will be airbrushed out.

The March on Innovation incurs an unsustainable casualty rate if attempted by the whole organisation at the same time, advancing like an entire regiment, shoulder to shoulder to the drummer's beat.

It is much better assaulted by a small Special Forces unit, working autonomously to secure a bridgehead.
Quoting my friend Ian Singleton (2011)
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Steve Jobs in a word

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I'm just about through the Steve Jobs biography by Walter Isaacson and I'm inclined to give it one more pass so that I can blog-along and make some of the insights stick. This second reading has got me quite tearful; i want to say was it worth it? Could he have been a little less intense and so not theinsensitive sh1t that so often manufested itself. 'Intense' is Steve Jobs in one word and largely how the biographer wraps it up. Go read then come join the 'Steve Jobs Walter Isaacson discussion group on Linkedin.
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Put Bill Gates and Steve Jobs through the Kirton Adaptor Innovator personality inventory and what do you get?

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Edited by Jonathan Vernon, Sunday, 4 May 2014, 09:41

Re-reading the Steve Jobs biography with four months in hand before another MAODE module I am struck by what it tells you about Gates and Jobs and how self-evidently one is an adaptor 'doing things better' while the other is an innovator 'doing things differently'.

This drawn from doing a KAI personality inventory and all the reading around these tests for B822.

I came out at 144 on a scale of 160; I'd envisage Jobs as somewhere on the outer edges of 150 while Gates gets a 20 or 30, neither would be in the 60-130 zone for two thirds of respondents.

If they ever did one of these are the results known?

As most managers do observation and experience of a person's behaviour and responses must suffice.

I feel a desire to revisit H807 'Innovations in E-learning' while mixing it up with B822 'Creativity, Innovation and Change'.

I can do this through the 1000+ entries I have here and by refreshing my mind from the current and archived blogs of others blogging here currently (though few if any blog there way through the MBA programme and I am yet to find anyone blogging about B822).

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Mind-map, Mind-dump and the written examination

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Edited by Jonathan Vernon, Friday, 27 Apr 2012, 08:55

B822Spices1.jpg

Faced with an exam this is what I do. Here is Block 1, ostensibly Part 1 of a three part examination.

I've grouped sets of ideas and reduced them to a mnemonic or phrase.

These become the 'peg' from which I recreate something not dissimilar to the above on a sheet of Rough Paper.

In practice, never having done an OU exam before, I used an ENTIRE question book, filling it with part 1, part 2, and part 3 doodles and lists such as these.

When I saw the questions I took out a coloured pen, they happened to be red, orange and yellow.

I then circled those chunks of ideas that I planned to use for that question

a) seeing that per question I was essentially sticking to the appropriate block and

b) ensuring that there was no (or mininmal) over lap.

In fact 'SPICES' and 'CHALKPR' (as I rephrased it) cover some of the same ground in defining a creative organisation so I used the first in one question and the latter in another.

Did it work? We'll see.

As for the learning experience?

However much I dislike exams I am reminded of the extraordinary value of having to refresh, consolidate and build your knowledge. It had to stick for a few hours for an exam, but I feel that without the exam I would never have compressed my thinking or seen how many of the ideas are remarkably straightforward.

Were I designing learning I would certainly want an examination during and at the end.

Not just the written paper, but multichoice, open debate, a testing tutorial designed to get the synapses working ... many ways to get students to engage with the cotent and make it their own so that it can be applied and remembered.

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Is the written exam an expensive and archaic indulgence that fails e student and the institution?

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Edited by Jonathan Vernon, Saturday, 5 May 2012, 06:46

IMG_1478.JPG

Sitting an exam for the first time in 28 years got me thinking how so much is assessed by assignments and 'doing'.

Just clinging to a pen for more than 5 minutes is a novelty to me.

Surely the technology we now have is capable of 'getting into my head' to show that I do or do not know my stuff. But here's the difference, have I been taught to pass an exam which could only prepare me to become an academic, or have I been applied to apply what I have learned which is very different.

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My first ever OU exam in 2 hours

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Edited by Jonathan Vernon, Saturday, 5 May 2012, 06:50

VanbeckclimbSNIP1.jpg

My first and only ever exam too as 'normal' MAODE modules don't require them relying instead on asignments.

I wish I was this keyed up before tackling an assignment, that feeling that I can now sit down and write actively, with a smile on my face, for three hours.

A lesson I may take forward, putting far more into the preparation of an essay so that I write fluidly rather than assembling stuff.

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Covent Garden & Soho

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Familiar territory and old friends. All this B822 talk on creativity and innovation has me craving to be back in a 'creative' industry where the nodus operandi is having ideas. Speakeasy today, ealier this week 'The Edge', 'Channel Flip' and The School of Communication Arts. I have a morning spent with corporate eLearning specialist Epic to write up. They presented easy to use mobile learning content creation tool GoMo. Never before gave I felt the urge to photograph a urinal but those off The River Room, Millbank impressed.
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The mortality of ideas (and incandescent light bulbs)

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Edited by Jonathan Vernon, Saturday, 3 Nov 2012, 22:00

Light%2520Bubls%2520in%2520a%2520row%2520SNIP.JPG

I've wanted to quote this for many years.

Winston Fletcher used this with images at an Advertising Association presentation at the CBI in October 1984.

 

When the client moans and sighs

Make his logo twice the size

If the client still proves refractory

Show a picture of the factory

Only in the gravest cases

Should you show the clients' faces


Found in 'Welcome to Optimism' after several false starts finding the right search terms for Google.

This is another way to look at it:

 

Mortality%2520of%2520ideas%2520SNIP.JPG

 

I was a trainee Rep at JWT.

My merry dance around the world of advertising continues with occasional afternoons mentoring at the School of Communication Arts which I attended in 1987.

I kept a daily diary at the time, most days a single sheet of A4 whether I felt like it or not.

This was Tuesday 9th October 1984.

It was a fortnightly or weekly IPA meeting that attracted graduate account managers from across the London advertising agencies. The diary entry reminds me who I was with, the ads we looked at, where I was and what I got up to. Plenty in fact to bring it all back in considerable detail.

The other quote or image I am looking for was a set of dimming light bulbs to illustrate the 'Mortality of ideas' something that threatens and crushes many a great project.

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B822 TMA3 DONE!

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Edited by Jonathan Vernon, Saturday, 3 Nov 2012, 21:12

Done and sent!

 

TMA3%2520Receipt.JPG

I can trim 100 words and a final check of grammar, punctuation and sense will do no harm.

It adds nothing to the word count and appears to entertain the tutors so I illustrate my assignments. Well, I add pertinent photos, charts and diagrams. The use of photos should be encoruaged, indeed in the MAODE aren't we able to submit multimedia? I remember an assignment that some presented as a short video.

Unusually for me I have 12+ hours in hand. I also have a day in London seeing production companies. I'll take in a print out. If I'm inclined to do so, or want of a few marks or just making my tutor's life easier, I'll edit and re-submit before the midnight deadline.

For all my MAODE modules that would be it. This being an elective that comes from the OU MBA means there is an exam at the end of April sad

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Breakthroughs, Activity Theory and Agency Creative Teams

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Edited by Jonathan Vernon, Friday, 9 Mar 2012, 06:20

'There's never been a breakthrough as a result of writing a memo, breakthroughs occur when two or more people, get inspired, have fun, think the unthinkable'. Lars Kolind, Oticon.(in Mayle 1998) 


If you're on the trail of the MAODE then look at Engestrom's 'Activity Theory' which shows in a chart how not only two people, but two entities interact and create a unique response.
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B822 Residential School : Facilitating Creative Thinking

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Edited by Jonathan Vernon, Wednesday, 7 Mar 2012, 16:05


Facilitating creative thinking


Imagery and metaphor
Group Fair
7 workshops
5 electives
General precepts
Specific techniques
Overall methodologies

To tackle concerns that really matter to you.
Reflecting on practice and networking
Understand what can inhibit creativity in a group
Self aware of how your own thinking may help or hinder
Creative problem solving (CPS) solves problems but splitting the process into a series of stages.


STAGE ONE

Exploration of and definition of the problem.
Open up: explore different angles. Clarification. Ask why? Repeatedly. Or the nub of the problem expressed as. 'how can we ...'
QQ for clarification only. 
Individuals write up an expression of the problem (as provocatively as they like). The client chooses one.
QQ redefined the problems using  what if ...  or a strange way of looking at this ... or it could be likened to ... or I wish that ... Close down: select key problem
N.B. use your skill in judging which technique is most appropriate for the problem as presented.


STAGE TWO

Alternative ways of dealing with the problem.
Generate ideas and plans
Open up: consider alternative ideas
Close down: select preferred option


STAGE THREE

Work out the implementation of the way forward
Open up: plan supporting action
Close down: undertake action


STAGE FOUR

Evaluate
Open up: monitor progress
Close down: adapt action
Seems rigid, in practice it is more relaxed and iterative (like a squad session plan, then more intuitive and tailored. The mind is not like the body, and the outcomes are far less easy to define compared to the need to 'go faster for longer'.
Getting off the 'mental tramlines'.
VS premature evaluation
To see something from various perspectives
To force the mind to go beyond its usual assumptions

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B822 : Book 3 : Activity 1.1

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Edited by Jonathan Vernon, Friday, 21 Feb 2014, 16:41

Though some 16 days behind with the next block (or book) I feel on familiar ground having done H807: Innovations in e-learning; indeed the more I read, the more that B822 (Book 3) and H807 (Innovations in e-learning) appear extraordinarily complementary.

As so many are currently blogging about H807 (as required) I look forward to tracking the course from their notes, as well as mine from 2010.

I often said I would have liked to have done H807 again, in this way I can.

Repeating a theme I developed in H800 too of personal development planning (PDP) I see this NOT as repetition but rather as akin to a glider rising on a thermal, so although I am going over old ground, I am doing so at a greater height.

(Maybe I am now seeing too how a Masters Degree advances on the undergraduate degree and the PhD on the Masters).

According to Michael Kirton's Adaptor-Innovator

Theory 'Innovators do things differently' while 'Adaptors do things better'. Kirton (2003)

  • Boeing 737 as an example of adaptation (continuous change)  over innnovation (discontinuous chsnge) which understandably risk averse managers would avert.

B822 Book 2 Activity 1.1

Can you think of examples from your experience to illustrate each of the following cells?

Radical innovation :

Product (including services): iPod, Dyson (as presented to the public), QWERTY keyboard, Sony Walkman, Xylaphone, distance learning utilising TV and Radio (the OU), lynk digital phoning through the computer vs analogue phones.

Process: women doing men's work during the First World War, a country switching from driving on the left to the right (Sweden?),

Incremental improvement

Product (including services): Dyson (as developed), tyres, road surfaces, car phones to mobile phones, less sugar and salt in processed foods, the M25, eBooks,  Virtual Learning Environments.

Process: Kaizan, Women in the Army, Navy and Airforce, Going Green, the rise of facism (retrospectively incremental demise), sorting recyclables and landfill, 
31 entries here containing QWERTY fail to find this, which is my blogged late grandfather's memoir:

'One day J.G. had my father carry this ‘Blick’ up from the car; it was a German typewriter. J.G. tried to show me how to use this Blickenfurentstater. It was a portable affair with a wooden case. The top row of letters began ZXKGB so it came in before QWEERTY when they had to slow the action down on account of the metal keys getting jammed if you typed too fast. I did all the typing after that, up until the First War. We started out by doing the letters with carbon copies. During the war they got girls in for the first time doing that job'.

Wherein I'd say lie two innovations as responses to the problem of keys jamming and of, ironically, lack of manpower.

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B822 Techniques Library : Human Sculpture & Timeline

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Edited by Jonathan Vernon, Friday, 21 Feb 2014, 17:40

 

(These are not the original participants though it may be interesting to introduce a fun version of 'human sculpture' as a Christmas Entertainment. As a team creating a tableau from a movie or some such?)

The Human Sculpture

We were invited to offer a personal problem; it was made quite clear that we had to be comfortable with this. Without saying what the problem was and with the facilitator's help a 'human sculpture' was made to represent the problem. In this instance there were forces pulling him in two directions (partner and ego) with this person's current/former employer behind and his future employment/employer in front.

There were therefore FIVE participants who made up the 'sculpture'.

It was fascinating to have each factor comment on how they felt, even if this 'factor' was an entity, psyche or 'unknown' future.

This was recognised as a way to see the problem for what it is, for the problem owner to see it as others see it, to get the sentence that an entity, played out as a person, can have feelings.

I particularly liked the idea of being able to talk to the desired or possible outcome in a kind of role play.

The technique from the B822 Technique Library where you do something similar is with 'Timeline' placing people at points now and in the future. In a way I did this years ago to visualise a careers advice video using members of a Youth Theatre who had to be someone 1, 5 and 10 years along a career path based on different decisions they took at 14/16 regarding school, a job, training or university.

From the B822 'Creativity, Innovation and Change' Residential School

P.S. The image above might offer part of our conclusion, that all the factors should be brought into consideration. What is more, where the problem isn't too sensitive or the individual/participants want an aide memorie then a series of pictures could be taken.

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B822 Residential School : Creative Problem Solving for business

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Edited by Jonathan Vernon, Thursday, 5 Jun 2014, 05:26

There's a way to generate ideas: this is it.

I have doodles, images, stuff on the iPad and memories bursting to get out. All from the B822 'Creativity, Innovation and Change' Residential School I attended last week. To some it was a freak show or a circus; I felt right at home. I'd spent a year, full-time doing things like this at the School of Communication Arts.

1) Random Stimulus

It was a small, plaster lobster. It was smiling.

2) Play Word Association

We chucked words out

(Abiding by 'ground rules' in relation to anything goes, support etcsmile

3) Brainstorm

We took this further still. Ideas put in PostIts and stuck to some double-doors.

4) Cluster

We then, collectively, moved these ideas about until they formed a number of clusters. A cluster was then removed to another space where three A1 Flip Chart sheets of paper had been stuck together.

5) To make a mindmap. And here it is:

 

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B822 Residential School : day two : 14 hours 25 minutes !

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Edited by Jonathan Vernon, Thursday, 7 Feb 2013, 08:49

Virginia%252520Woolf%252520and%252520the%252520Dreadnoughts%252520SNIP.JPG

In the right context with the right people role play can be used to help see or experience a problem from a different perspective. Here however, Virginia Woolf and friends pull off a hoax and a treated as royal guests on one of His Majesty's battleships.

So many people describe this OU Business School module (B822 : Creativity, Management & Change) and the residential school I am currently attending as something that changed their lives; I've been waiting for that moment, or for a series of insights to congregate and like a celestial choir sing something special.

I was up at 5.00 am and writing (of course), taking a swim at 6.45 am in the pool here at the Heathrow Marriott, into an Elective at 8.00 am and the first Tutor Workshop at 9.00 am.

The second workshop kicked in after lunch at 1.30 pm then from 7.00 pm three more hour long electives in a row.

At no stage was I ever tired or bored, indeed I feel embarrassed even writing this, the very thought!?

Too much new, too important, too interesting, too interested. Like my second week at nursery school: amongst friends, secure, allowed and expected to have fun. Alert.

It was in the very last cessation today, during an hour of guided relaxation, shoes off lying on the conference room floor, lights out, soft music playing that  my unconscious gave me a two word tip and did its best to visualise the love my children have for me and I have for them. I'm still trying to see what love looks like: white, a slightly crumpled unopened rosebud the size and shape of chicory but made of paper, or tissue. I tried (in the semi-conscious dream-like state that I was in) to cup 'love' in my hands as if I was scooping up water but it proved illusive, like a cloud.

After we were brought out of our semi-unconscious state (I fell asleep momentarily three times) we were all asked to share what we experienced; I eventually chirped up with the word 'profound'.

The detail of the day is here too, all typed up with pictures (courtesy of iPad and iPhone) of flip-charts, post-it notes, finger-paintings and slides. This will take a week to prepare as posts.

Permalink 1 comment (latest comment by Susan Whelan, Friday, 13 Jan 2012, 14:55)
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